Experience

• 

  Dayforce

  • Mansfield, Victoria, Australia

  • Customer Success Manager

    • Feb 2024 - Present
    • Mansfield, Victoria, Australia

• 

  Ceridian

  • Mansfield, Victoria, Australia

  • HCM Community Success Manager

    • Mar 2021 - Feb 2024
    • Mansfield, Victoria, Australia

• 

  NGA Human Resources - Australia & New Zealand

  • Australia
  • Human Resources Services
  • 1 - 100 Employee

  • Preceda Education & Pre-Sales

    • Jan 1998 - Feb 2024

    In this role, I manager a group of trainers, who not only deliver training for the various modules within the company product range, but also develop and maintain the training materials.Working on several HRIS implementations at one time, this role has given me a broad range of skills, including project management of HR Projects, as well as software facilitation skills.A great deal of planning is also involved in this role, to ensure efficient use of all resources in the delivery of the appropriate training.

  • Education Manager

    • 1998 - Feb 2024

• 

  The Micromarketing Group

  • Training Division Manager

    • 1996 - 1997

    Retail consultancy business, initiating retail concepts ideas from infancy to store opening, including all processes in between. My role was to build a profitable training arm within the consulting business, identifying training needs within the client base, managing course developers and session facilitators to ensure that training objectives were achieved.

• 

  Leisure & Allied Industires

  • National Training Manager

    • Sep 1990 - Jan 1996

    Training strategy development and deployment accross a national business, so as to systemise all procedures within the retail sector of the business.

• 

  Grand Hyatt (formerly Hyatt on Collins)

  • Training Officer

    • 1988 - 1990

    My role was to manage a group of young trainees, to ensure their compliance to the hospitality traineeship, and their general development as potential Hyatt employees. I also developed and delivered the hotel induction programmes, and the Management and Leadership programmes within this property.

• 

  Alfred Hospital

  • Catering Staff Instructor

    • 1984 - 1988

    My duties included ensuring all 350 catering staff were able to undertake their tasks according to their job descriptions. I also developed new work practices to increase productivity and reduce costs.

• 

  Berkswells Restaurant

  • Owner - Manager

    • 1982 - 1985

    Local restaurant with the capicity to seat 80 guests. As owner/manager my responsibilities were to market the restaurant, manage the kitchen brigade and floor staff, as well as focus on making a profit.