Experience

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  Embassy of the United Arab Emirates

  • Abuja, Nigeria

  • Political Analyst/Researcher

    • Jan 2019 - Present
    • Abuja, Nigeria

    *Collect and analyze information. follow up news, political events, and statements about the UAE or on issues of interest to the UAE, made by officials in Nigeria. Prepare periodical reports*Provide recommendations and policy proposals that contribute to developing and maintaining clear political...

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  Zone 4 Energy

  • Lagos, Nigeria

  • Operations Analyst

    • Aug 2015 - Dec 2018
    • Lagos, Nigeria

    • Coordinate, analyze and perform business intelligence operations performance data capture and analysis for the department to aid managerial decision making.• Collaborate with both Sales & Marketing personnel and Finance & Accounting teams to enable planning cycle for the operations depa...

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  AutoGenius - myautogenius.com

  • Lagos, Nigeria

  • Customer Service Manager

    • Sep 2014 - Jun 2015
    • Lagos, Nigeria

    • Managed a team of 4 to identify customer’s need, assisted in the customer's purchase process and follow up insurance companies for customer claims. • Oversaw the sales team and initiated sales processes and strategies to help increase company revenue.• Developed Customer Service process for...

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  Jumia Nigeria

  • Lagos, Nigeria

  • Business Analyst

    • Oct 2012 - Sep 2014
    • Lagos, Nigeria

    • Solely designed and managed capacity planning for over 90-person customer service workforce, forecasting traffic and helping the company navigate several spikes in both peak and off-peak periods.• Drove an independent competitor SWOT analysis, informing senior management decisions on key proces...

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  Enterprise Bank Nigera

  • Lagos, Nigeria

  • Business Development Officer

    • Dec 2011 - Oct 2012
    • Lagos, Nigeria

    • Responsible for establishing very cordial personal and professional relationships with potential customers, with the goal of introducing them to the bank’s suite of products. • In 5 months, attracted a total of 42 unique customers now loyal to different products of the bank.• Served as a critic...