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Peter Delocis
Customer Service Representative at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Proctors</span>
Results-driven customer service and operations professional with leadership and management expertise.
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Location
Schenectady, New York, United States, US
Skills
- Customer Service
- Management
- Public Speaking
- Leadership
- Social Media
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Bio
Generated by
Topline AI
Peter Delocis is a seasoned customer service and operations professional with 8 years of experience in management, public speaking, and leadership. He has a strong background in accounting, forecasting, and credit management. Delocis has worked at Proctors and Mobile Air Transport, where he implemented process improvements and reduced company liability.
He holds a Bachelor of Science degree in Public Communications from The College of Saint Rose and has experience in customer management, collections, and billing.
Experience
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Customer Service Representative
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Oct 2015 - Present
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Manager, Credit and Collections
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Mar 2001 - Jul 2014
• Formulated and implemented company-wide credit procedures and standards, reducing company liability and ensuring 48-hour turnaround for all incoming applications.• Reduced accounts delinquent over 90 days from $430K to $24K in 4 years with no loss of current billing volume.• Designed and implem...
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Education
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1989 - 1996The College of Saint Rose
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The College of Saint Rose
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Accounting”
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