Experience

• 

  Skillhouse Staffing Solutions K.K.

  • Japan
  • Staffing and Recruiting
  • 1 - 100 Employee

  • Candidate Coordinator Team Leader

    • Apr 2023 - Present

  • Candidate Manager

    • Oct 2021 - Apr 2023

  • Senior Candidate Coordinator

    • Oct 2018 - Oct 2021

    - Meeting IT professionals searching for work and qualifying their skills and experiences.- Matching applicants to suitable positions and guiding them through the application process.- Acting as a mediator between applicant and employer to ensure clear and smooth communication.

• 

  Interac

  • Japan
  • Education Management
  • 700 & Above Employee

  • Company Head Trainer

    • Apr 2015 - Sep 2018

    Created a 26-hour week of teacher-training content (“Initial Training”) from scratch, for teachers new to living, working and teaching in Japan.Conducted all sessions of Initial Training, including oral presentations, practical sessions and workshops. This training receives an average 93% satisfaction rating from teachers.Trained over 1,000 teachers for Link Interac, including our flagship “Narita Training” session where I planned and performed training for 200 teachers.Created and administered a 6-hour online course in Google Classroom to help teachers who are about to come to Japan. This course includes lessons on Japanese culture and etiquette. This course won the company-wide award for “Best Project” in 2016.Created and administered a multi-course “Skill-up” training for current teachers comprising of over 10 different teaching topics.Created and maintained a 200-page teaching manual for 4,000 teachers called the “ALTpedia”.Launched and conducted quarterly Trainer Seminars that gather staff from the 15 branches across Japan, enhancing our teaching quality across the country.Performed nationwide special workshops for Japanese teachers to improve their working relationship with Interac teachers.Created a uniform branding of presentations and resources that is used nationwide.Kevin Salthouse, General Director of the Interac Group, has described the work I have done with Training as “phenomenal”.

  • Branch Trainer

    • Apr 2012 - Apr 2015

    Offered training, support and guidance to ALTs new and ongoing.Recruited of new ALTs via a screening process of assessing videos and resumes.Provided teaching advice with the suggestions of activities, teaching techniques etc.Created a 30-page “Survivor’s Guide to Japan” for new teachers settling into life in Japan. This manual continues to be used nationwide by the whole company.Created a “Contact Log” for tracking all communication with 150-plus teachers. The system continues to be used nationwide by the whole company.Designed and conducted large- and small-scale training sessions and meetings, observing lessons and offering feedback to teachers.Conducted workshops for Japanese teachers and members of various Boards of Educations of numerous cities across the Kanto region.Acted as a morale-booster for the branch, contacting ALTs with positive news and making 'Happy Calls' to increase morale.Dealt with 'Crisis Management' issues, handling high-stress, potentially dangerous situations.Took a central role in the “Nasushiobara Project”, where we introduced 30 new teachers to a city in Tochigi through an intensive 3-week training. This won the company-wide award for “Best Project” in 2014.

  • Assistant Language Teacher

    • Mar 2010 - Apr 2012

    Taught students aged 6 to 15, in Elementary and Junior High Schools.Organized activities, materials and worksheets to help consolidate learning.Taught full lessons, including lessons observed by parents and Board of Education members.Carried the role of ‘Cultural Ambassador’, both within the school and the local community.Created and conducted the speaking and listening tests for over 300 students.Due to very high scores in customer satisfaction surveys, I was promoted to Branch Trainer.I remained in Japan throughout the time of the 2011 earthquake and tsunami, supporting the local community at a difficult time. I wished to remain responsible to my adopted community.

• 

  Waterstones

  • Worcester, United Kingdom

  • Bookseller, Goods-In, Events Organizer

    • Oct 2007 - Feb 2010
    • Worcester, United Kingdom

    Held a variety of roles, including customer service, stock management and floor management.Co-managed the goods-in department, ordering restocking depleted supplies as well as returning old stock.Met with sales representatives from publishers and discussing trends in the market, and ordering supplies to meet expected demands.Organized high profile events, making Worcester a hotspot for authors to attend. I contacted publishers and agents directly to negotiate times and venues, and contacted the local press, radio and used social media to build up hype.