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Bio

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Pete Howland is a seasoned automotive professional with extensive experience in Fixed Operations, consulting, coaching, and training. He has worked with top companies like Nissan Motor Corporation, DealerSocket, and MPi EDGE, and has founded his own consulting firm, Pete Howland Consulting. With a strong background in automotive engineering and a passion for innovation, Pete has developed expertise in process development, coaching, and training. He has also authored a book, "Running And The Art Of Motocross", and has produced videos on various topics, including automotive repair and maintenance. Pete is based in Provo, Utah, and has worked with clients across the United States.

Experience

  • RESOLUTE DEALERSHIP DEVELOPMENT
    • Saratoga Springs, Utah, United States
    • Founding Partner
      • Aug 2021 - Present
      • Saratoga Springs, Utah, United States

      Resolute Dealership Development, merging decades of Fixed Ops success with cutting edge technology. We make your phone ring and we fill your service drive, it's that simple.

    • Consultant, Coach and Trainer.
      • Jan 2011 - Present

    • Sr. Consultant
      • 2011 - Present

      > Fixed Operations Process development and Coaching> Shop Operations Analysis and development> Multi-Point Vehicle Inspection process optimization> Service Advisor process development> Employee Training and Coaching

  • Pete's Snake Bite Kit
    • Saratoga Springs, Utah, United States
    • Video Producer
      • Sep 2020 - Present
      • Saratoga Springs, Utah, United States

      You can follow the journey of researching, dreaming about and building a replica 1965 SC 427 AC Cobra. You may enjoy this as a fellow Cobra admirer, a builder or just a car nut, but you will enjoy the ride! Pete's Snake Bite Kithttps://www.youtube.com/channel/UCKYeunV7TgwdlrtRlnkUs8w

    • Book Author
      • Jan 2019 - Present

      This unusual book, Running And The Art Of Motocross, is a narrative of years of running, racing, and thinking. Partly a guide to building your own running plan, better understanding your limits, many facts, figures, and options about motocross, and other sports. Also covered is a guide to understanding, and listing your personal successes to help your build self-confidence. It doesn't really fit neatly into any category. This one needs to be experienced to be understood.

  • Nissan Motor Corporation
    • Orange County, California Area
    • Western Lead Facilitator/Consultant
      • 2013 - Present
      • Orange County, California Area

      Performing on-site consulting and coaching at Western region Nissan dealerships identifying areas of opportunity and formulating custom path back to success for each dealership. Presenting on-site instruction at Nissan dealerships based on customer retention, satisfaction, sales and profitability through after sales

  • Ask Pete About Your Car
    • www.askpeteaboutyourcar.com
    • Founder
      • 2012 - 2015
      • www.askpeteaboutyourcar.com

      Ask Pete About Your Car, is the place on the web where you can get that question answered about your car for free! There is also Pete's blog about various topics in the automotive field.www.askpeteaboutyourcar.com

  • DealerSocket
    • San Clemente
    • Product Manager
      • 2012 - 2013
      • San Clemente

      Responsible for creating a comprehensive plan and design for a Fixed Operations software solution including Electronic Multi-Point Inspection, Sales and Closing tracking, Declined services tracking, CRM, and Online bill pay to be fused into the excising DealerSocket system.

  • MPi EDGE
    • Las Vegas
    • Sales and Consulting
      • 2011 - 2012
      • Las Vegas

      On-site consulting to dealerships finding the best possible application of the MPI EDGE system to increase sales, profit and management. Outside sales of the MPI product in California, Arizona and Nevada.

  • Santa Margarita Ford
    • Rancho Santa Margarita, CA
    • Service Manager
      • 2011 - 2011
      • Rancho Santa Margarita, CA

      Specializing in maintenance and repair of Ford trucks, Cat and Cummins, fleet vehicles for; Construction companies, Landscaping companies, Vanpool companies, and School districts. Responsible for interaction with vendors, Ford factory reps and Field Service Engineers. Growing the business through farming, negotiating, and maintaining fleet accounts.

    • Service Manager
      • 2005 - 2011

      Service Manager, interacting with; upper management, technicians, service adviors, Factory reps, Field Service Engineers, all department heads, and of course customers. Growing the business by negotiating and maintaining fleet service accounts with Hertz, Enterprise, Time Warner Cable, Sears Repair center and various small fleets.

    • Owner
      • 1995 - 2005
      • Laguna Beach

      Owner and operator of independent repair shop specializing in maintenance and repair of all makes and models of cars and light trucks. Laguna Pete' Automotive ran on the basic business principles of clear and truthful communication with customers and transparency during the repair and or service process. With this approach we were able to increase business consistently every year and complete a successful sale after 10 years.

Education

  • 1977 - 1981
    Citrus College
    Automotive Engineering Technology/Technician

Suggested Services

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Industry Focus. “Automotive.”

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