Experience

• 

  Hazida Limited

  • Retail
  • 1 - 100 Employee

  • Group Human Resource Manager

    • Feb 2024 - Present

     Recruitment and Selection: Employee Onboarding and Orientation: Training and Development: Performance Management: Employee Relations: Policy Development and Compliance: Compensation and Benefits Administration: Employee Engagement and Retention: HR Administration: HR Strategy and Planning: Employee Health and Safety: HR Metrics and Reporting:

  • Human Resources Manager

    • Feb 2024 - Present

• 

  AfriDelivery

  • Zambia
  • Food and Beverage Services
  • 1 - 100 Employee

  • Chief Operations Officer

    • Jan 2023 - Jan 2024

    Design and implement business strategies, plans and procedures  Set comprehensive goals for performance and growth  Establish policies that promote company culture and vision  Oversee daily operations of the company and the work of executives (Marketing, Finance, Project, Admin etc.)  Lead employees to encourage maximum performance and dedication  Evaluate performance by analysing and interpreting data and metrics  Write and submit reports to the MD in all matters of importance  Participate in expansion activities (investments, acquisitions, corporate alliances etc.)  Manage relationships with partners/vendors Design and implement business strategies, plans and procedures  Set comprehensive goals for performance and growth  Establish policies that promote company culture and vision  Oversee daily operations of the company and the work of executives (Marketing, Finance, Project, Admin etc.)  Lead employees to encourage maximum performance and dedication  Evaluate performance by analysing and interpreting data and metrics  Write and submit reports to the MD in all matters of importance  Participate in expansion activities (investments, acquisitions, corporate alliances etc.)  Manage relationships with partners/vendors

  • Head Human Resource and Administration

    • Jan 2022 - Dec 2022

    Strategic HR PlanningDeveloping and implementing HR strategies aligned with the organization's goals and objectives, ensuring the availability of skilled and motivated employees to support the company's growth and success.Workforce Planning and Talent AcquisitionOverseeing workforce planning efforts to determine the organization's current and future talent needs. Leading talent acquisition strategies, including recruitment, selection, and onboarding processes.Performance ManagementEstablishing performance management systems and processes, setting performance expectations, and conducting performance reviews. Employee RelationsHandling employee relations matters, including conflict resolution, disciplinary actions, and grievance procedures. Promoting a positive work environment and ensuring compliance with labor laws and regulations.Compensation and BenefitsOverseeing the design and administration of competitive compensation and benefits programs. Ensuring equitable and fair pay practices, managing employee benefits, and keeping up-to-date with industry trends.Learning and DevelopmentDeveloping and implementing employee training and development programs to enhance skills, knowledge, and performance. Identifying training needs, coordinating training activities, and measuring the effectiveness of training initiatives.HR Policies and ProceduresDeveloping and maintaining HR policies, procedures, and employee handbooks. Employee Engagement and RetentionImplementing strategies to enhance employee engagement, satisfaction, and retention.HR Technology and Data AnalyticsUtilizing HR technology systems and analytics to streamline HR processes, improve data accuracy, and provide insights for informed decision-making.Change ManagementSupporting organizational change initiatives by providing guidance and expertise on change management strategies. Assisting with communication, training, and employee engagement during periods of change.

• 

  SUNDA INTERNATIONAL

  • Lusaka, Zambia

  • Human Resource Officer

    • Jan 2021 - Dec 2021
    • Lusaka, Zambia

    Support the development and implementation of HR initiatives and systems  Provide counselling on policies and procedures  Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process  Create and implement effective on boarding plans  Develop training and development programs  Assist in performance management processes  Support the management of disciplinary and grievance issues  Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements  Review employment and working conditions to ensure legal compliance

• 

  forever auto spares

  • Zambia

  • Acting Human Resources and Administration Manager

    • Sep 2017 - Dec 2020
    • Zambia

     Analyses wage and salary reports and data to determine competitive compensation plan.  Writes directives advising department managers of Company policy regarding equal employment opportunities, compensation, and employee benefits.  Develops and maintains a human resources system that meets top management information needs.  Oversees the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization.  Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance Recruits, interviews, tests, and selects employees to fill vacant positions.  Plans and conducts new employee orientation to foster positive attitude toward Company goals.  Keeps records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting.  Coordinates management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.  Advises management in appropriate resolution of employee relations issues.  Responds to inquiries regarding policies, procedures, and programs.  Administers performance review program to ensure effectiveness, compliance, and equity within organization. Administers salary administration program to ensure compliance and equity within organization.  Conducts wage surveys within labour market to determine competitive wage rate.  Prepares budget of human resources operations.  Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.  Prepares reports and recommends procedures to reduce absenteeism and turnover.  Represents organization at personnel-related hearings and investigations.