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Perlis Wong

D - Laundry and Wardrobe at Wynn Palace
Intro Book
Seasoned hospitality professional with expertise in customer service and strategic planning.
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Location
Hong Kong SAR, HK
Languages
  • Mandarin -
  • English -
Skills
  • Hotels
  • Customer Service
  • Microsoft Office
  • Microsoft Excel
  • Microsoft Word
  • Show all
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Bio

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Topline AI
Perlis Wong is a seasoned hospitality professional with extensive experience in customer service, strategic planning, and team management. She holds a Bachelor's degree in Hospitality Administration/Management from The Hong Kong Polytechnic University.

Credentials

  • Unlock the Secrets of Hybrid Project Management
    LinkedIn
    Mar, 2024
    - Apr, 2026
  • Skills to Build Stronger Work Relationships
    LinkedIn
    Sep, 2023
    - Apr, 2026
  • Mastering Self-Leadership
    LinkedIn
    Apr, 2023
    - Apr, 2026
  • The Catalyst: How to Change Anyone's Mind (Book Bite)
    LinkedIn
    Apr, 2023
    - Apr, 2026
  • Body Language Essentials for the Working Professional
    LinkedIn
    Feb, 2023
    - Apr, 2026
  • Finding Creativity in Uncertain Times
    LinkedIn
    Oct, 2022
    - Apr, 2026
  • Root Cause Analysis: Getting to the Root of Business Problems
    LinkedIn
    Apr, 2022
    - Apr, 2026
  • How to Find and Use Your Strengths
    LinkedIn
    Feb, 2022
    - Apr, 2026
  • Creating Fun and Engaging Video Training: The Why
    LinkedIn
    Jan, 2022
    - Apr, 2026
  • Leading and Motivating People with Different Personalities
    LinkedIn
    Jan, 2022
    - Apr, 2026
  • Systems Thinking
    LinkedIn
    Jan, 2022
    - Apr, 2026
  • Start with Why: How Great Leaders Inspire Everyone to Take Action (Blinkist Summary)
    LinkedIn
    Dec, 2021
    - Apr, 2026
  • Succeeding in a New Job
    LinkedIn
    Dec, 2021
    - Apr, 2026
  • The Five Thieves of Happiness (getAbstract Summary)
    LinkedIn
    Dec, 2021
    - Apr, 2026
  • How to Listen and How to Be Heard (getAbstract Summary)
    LinkedIn
    Nov, 2021
    - Apr, 2026
  • Creating a Great Place to Work for All
    LinkedIn
    Oct, 2021
    - Apr, 2026
  • Dealing with Disappointment in Your Role
    LinkedIn
    Oct, 2021
    - Apr, 2026
  • How to Project Vocal Confidence
    LinkedIn
    Oct, 2021
    - Apr, 2026
  • How to Create a Career You Love
    LinkedIn
    Sep, 2021
    - Apr, 2026
  • Lose Your Fear of Asking Questions at Work
    LinkedIn
    Sep, 2021
    - Apr, 2026
  • Turning Weaknesses into Strengths
    LinkedIn
    Sep, 2021
    - Apr, 2026
  • Crucial Conversations (getAbstract Summary)
    LinkedIn
    Aug, 2021
    - Apr, 2026
  • Interpersonal Communication
    LinkedIn
    Aug, 2021
    - Apr, 2026
  • Making Big Goals Achievable
    LinkedIn
    Aug, 2021
    - Apr, 2026
  • The Surprising Upside of Procrastination
    LinkedIn
    Aug, 2021
    - Apr, 2026
  • What to Do When There's Too Much to Do (getAbstract Summary)
    LinkedIn
    Aug, 2021
    - Apr, 2026
  • Three Tips for Managing Egos and Difficult Emotions
    LinkedIn
    Jul, 2021
    - Apr, 2026
  • How to Set Goals When Everything Feels Like a Priority
    LinkedIn
    Jun, 2021
    - Apr, 2026
  • Building Your Visibility Online as a Remote Leader
    LinkedIn
    May, 2021
    - Apr, 2026
  • Building Self-Confidence
    LinkedIn
    Apr, 2021
    - Apr, 2026
  • Communicate to Influence (Blinkist Summary)
    LinkedIn
    Apr, 2021
    - Apr, 2026
  • Gretchen Rubin on Creating Great Workplace Habits
    LinkedIn
    Apr, 2021
    - Apr, 2026
  • How to Effectively Deliver Criticism
    LinkedIn
    Apr, 2021
    - Apr, 2026
  • Managing Self-Doubt to Tackle Bigger Challenges
    LinkedIn
    Apr, 2021
    - Apr, 2026
  • Asking for Feedback as an Employee
    LinkedIn
    Mar, 2021
    - Apr, 2026
  • Holding Yourself Accountable
    LinkedIn
    Feb, 2021
    - Apr, 2026
  • Speaking Up At Work
    LinkedIn
    Feb, 2021
    - Apr, 2026
  • Creating Great First Impressions
    LinkedIn
    Jan, 2021
    - Apr, 2026
  • How to Build Rapport Quickly
    LinkedIn
    Jan, 2021
    - Apr, 2026
  • 15 Secrets Successful People Know about Time Management (getAbstract Summary)
    LinkedIn
    Sep, 2020
    - Apr, 2026
  • Avoiding Burnout
    LinkedIn
    Aug, 2020
    - Apr, 2026
  • Proven Tips for Managing Your Time
    LinkedIn
    Aug, 2020
    - Apr, 2026
  • Being Positive at Work
    LinkedIn
    Jul, 2020
    - Apr, 2026
  • Embracing Unexpected Change
    LinkedIn
    Jul, 2020
    - Apr, 2026
  • Improving Your Listening Skills
    LinkedIn
    Jul, 2020
    - Apr, 2026
  • Managing Stress
    LinkedIn
    Jul, 2020
    - Apr, 2026
  • Being the Best You: Self-Improvement Modeling
    LinkedIn
    Jun, 2020
    - Apr, 2026
  • Leadership Blind Spots
    LinkedIn
    Jun, 2020
    - Apr, 2026
  • Being an Effective Team Member
    LinkedIn
    May, 2020
    - Apr, 2026
  • Improving Your Judgment for Better Decision-Making
    LinkedIn
    May, 2020
    - Apr, 2026
  • Building Professional Relationships
    LinkedIn
    Apr, 2020
    - Apr, 2026
  • Creative Thinking
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Making Quick Decisions
    LinkedIn
    Mar, 2020
    - Apr, 2026

Experience

  • Wynn Palace
    • Macau
    • D - Laundry and Wardrobe
      • May 2015 - Present
      • Macau

  • The Excelsior Hong Kong
    • Laundry Manager
      • Jan 2005 - May 2015

      -oversee & manage daily operation of Uniform Rm-monitor performance of Laundry Contractor-liaise with uniform vendors regarding new uniform design, fabric selections, laundry test & presentation to GM-develop/update SOP-learning facilitator of HSKP-prepare yearly budget & monthly forecast -conduct linen stocktakings-prepare month-end reports

  • New China Laundry Limited
    • Customer Services Manager
      • Jul 2002 - Feb 2004

      -lead CS team to ensure guest satisfaction-liaise with laundry plants to ensure customer's requirements are met-handling guest complaints-pay monthly visits to clients

    • Administration Manager
      • Aug 1999 - Jun 2002

      -oversee staff recruitment, -establish and implement general personnel policies -assist DHs in manpower planning and promtion for 4 laundry plants 6 valet shops-L&D planning and conduct both operational & supervisory training for relevant colleagues-involve pre-opening project of 5-storey new laundry plant

  • Renaissance Harbour View Hotel
    • Guest Services Manager
      • Aug 1995 - May 1998

      -represent Management in handling guest related issues and greeting VIP -assist DH in overseeing FO operations -monitor and assist hotel front-of-hse operations to ensure proper work flow

    • Assistant Laundry Manager
      • Mar 1991 - Aug 1995

      -assist LM to oversee Hotel laundry operation (120++ staff) for whole HKCEC complex including Grand Hyatt & RHV hotels & service apartment- prepare monthly forecast & yearly budget- handle guest compliants- responsible fr all recruitment & OJT

  • Renaissance Harbour view Hotel
    • Secreatry
      • 1989 - 1991

Education

  • The Hong Kong Polytechnic University
    Bachelor's degree, Hospitality Administration/Management

Suggested Services

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Industry Focus. “Hospitality”

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