Experience

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  Aotea Electric Auckland

  • Auckland, New Zealand

  • Apprentice Electrician

    • Sep 2022 - Present
    • Auckland, New Zealand

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  Spark New Zealand

  • Customer Care Professional

    • Sep 2018 - Aug 2022

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  GoPro

  • Auckland, New Zealand

  • Technical Support Consultant

    • Oct 2014 - Aug 2018
    • Auckland, New Zealand

    Providing solutions for various technical queries and problems for a global company specialising in video products. Building positive relationships with customers by providing technical support for hardware and software solutions through email, inbound and outbound calls.Notable achievements in this role:• Assigned to translate and review GoPro Chinese marketing and promotion content.• Promoted to the software test team for beta program test and feedback.• Received excellent feedback regarding customer service.

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  1st Media

  • Auckland, New Zealand

  • Video Editor

    • Oct 2012 - May 2014
    • Auckland, New Zealand

    Editing video for a company specialising in Asian marketing solutions including:• Editing films and videotapes to insert music, dialogue, and sound effects, to arrange films into sequences, and to correct errors, using editing equipment.• Communicating with clients regarding video marketing campaigns.

• 

  First Creation Imaging

  • Hamilton, New Zealand

  • Graphic Artist/Screen and Digital Printer

    • Jul 2011 - Oct 2012
    • Hamilton, New Zealand

    Graphic designer role coordinating with clients regarding ad specifications, budget, schedules and designs that fit their needs.