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Payman Khortalab profile image

Payman Khortalab

Program Manager | Business Development at Bettermode
Intro Book
Seasoned IT professional with expertise in IT service management, business analysis, and project portfolio management.
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Location
Greater Toronto Area, Canada, CA
Languages
  • Persian Native or bilingual proficiency
  • English Professional working proficiency
  • Spanish Elementary proficiency
Skills
  • Itil
  • It Service Management
  • Service Desk Management
  • Project Portfolio Management
  • Business Analysis
  • Show all
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Bio

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Payman Khortalab is a seasoned IT professional with extensive experience in IT service management, business analysis, and project portfolio management. He holds various IT certifications, including ITIL and MCITP, and has worked with prominent companies in the technology sector. Payman has a Master of Business Administration degree from Sharif University of Technology and has a strong proficiency in English and Persian languages. Payman has held various roles, including Program Manager | Business Development at Bettermode, Product Manager | SaaS at Kolay | Easy Insurance, and Project Manager | SaaS at Machine Ventures. He has also worked as a Sales Associate at Tamin (ICT & Management Consultancy) and a Customer Relationship Management Specialist at the same company. Payman is passionate about integrating technology into overall organizational strategies and has a proven track record in aligning IT frameworks with unique business objectives.

Credentials

  • The Practical BPMN 2.0 Master Class
    Udemy
    Dec, 2023
    - Apr, 2026
  • Get Productive with Notion
    Notion
    Nov, 2023
    - Apr, 2026
  • Figma - UI/UX Design Essential Training
    Udemy
    Sep, 2022
    - Apr, 2026
  • Product Analytics Micro-Certification (PAC)™
    Product School
    Aug, 2022
    - Apr, 2026
  • CS50 Harvard Puzzle day Certificate
    Harvard University
    Apr, 2019
    - Apr, 2026
  • ITIL® 2011: Continual Service Improvement
    AXELOS Global Best Practice
    Jun, 2014
    - Apr, 2026
  • ITIL® 2011: Managing Across the Lifecycle
    AXELOS Global Best Practice
    Jun, 2014
    - Apr, 2026
  • ITIL® 2011: Operational Support & Analysis
    AXELOS Global Best Practice
    Jun, 2014
    - Apr, 2026
  • ITIL® 2011: Planning, Protection & Optimization
    AXELOS Global Best Practice
    Jun, 2014
    - Apr, 2026
  • ITIL® 2011: Release, Control and Validation
    AXELOS Global Best Practice
    Jun, 2014
    - Apr, 2026
  • ITIL® 2011: Service Design
    AXELOS Global Best Practice
    Jun, 2014
    - Apr, 2026
  • ITIL® 2011: Service Offerings and Agreements
    AXELOS Global Best Practice
    Jun, 2014
    - Apr, 2026
  • ITIL® 2011: Service Operation
    AXELOS Global Best Practice
    Jun, 2014
    - Apr, 2026
  • ITIL® 2011: Service Strategy
    AXELOS Global Best Practice
    Jun, 2014
    - Apr, 2026
  • ITIL® 2011: Service Transition
    AXELOS Global Best Practice
    Jun, 2014
    - Apr, 2026
  • ISO/IEC 20000-1:2011 Lead Auditor Training
    International Register of Certificated Auditors
    Oct, 2013
    - Apr, 2026
  • Intellectual Property and Technology Score Agreements
    Sharif University of Technology
    May, 2012
    - Apr, 2026
  • ISO/IEC 27001:2005 Foundation & Internal Auditor
    DNV GL
    Oct, 2010
    - Apr, 2026
  • ITIL V3 - Foundation
    APMG-International
    Jun, 2009
    - Apr, 2026
  • ITIL V2 - Foundation
    EXIN
    Aug, 2008
    - Apr, 2026
  • Master of Business Administration
    Ministry of science, Research and Technology
    Aug, 2008
    - Apr, 2026
  • Creating Excitement Customer Management
    Persuasion Business & Self Development
    Jul, 2008
    - Apr, 2026
  • Enterprise Project Management
    Tamin (ICT & Management Consultancy)
    May, 2008
    - Apr, 2026
  • ITIL V2 Foundation
    Basel Consulting Group
    May, 2008
    - Apr, 2026
  • Enterprise Project Management
    Tamin (ICT & Management Consultancy)
    Apr, 2008
    - Apr, 2026
  • MSP2007
    Tamin (ICT & Management Consultancy)
    Apr, 2008
    - Apr, 2026
  • International Quality Audit Based on Requirements of ISO 9000: 2000 Series
    TUV NORD IRAN - Certification
    Oct, 2007
    - Apr, 2026
  • Business Management Special Course
    Industrial Management Organization
    Aug, 2007
    - Apr, 2026
  • Opening of Documentary Credit LC and Regulations of Supervise on UCP500
    Applied Science Development Institute
    Jul, 2007
    - Apr, 2026
  • Negotiation Techniques Skills
    Sharif University of Technology
    Apr, 2007
    - Apr, 2026
  • Business Plan Writing
    Sharif University of Technology
    Feb, 2007
    - Apr, 2026
  • MCSE- Windows XP
    Tehran Institute of Technology - مجتمع فنی تهران
    Apr, 2006
    - Apr, 2026
  • MCSE-Active Directory Services
    Tehran Institute of Technology - مجتمع فنی تهران
    Apr, 2006
    - Apr, 2026
  • MCSE-ISA Server 2004
    Tehran Institute of Technology - مجتمع فنی تهران
    Apr, 2006
    - Apr, 2026
  • MCSE-Net Infrastructure I
    Tehran Institute of Technology - مجتمع فنی تهران
    Apr, 2006
    - Apr, 2026
  • MCSE-Network Infrastructure II
    Tehran Institute of Technology - مجتمع فنی تهران
    Apr, 2006
    - Apr, 2026
  • MCSE-Network+
    Tehran Institute of Technology - مجتمع فنی تهران
    Apr, 2006
    - Apr, 2026
  • MCSE-Windows 2003 Server
    Tehran Institute of Technology - مجتمع فنی تهران
    Apr, 2006
    - Apr, 2026
  • Object Oriented Programing
    Cavendish College
    Jun, 2002
    - Apr, 2026

Experience

  • Bettermode
    • Toronto, Ontario, Canada
    • Program Manager | Business Development
      • Mar 2024 - Present
      • Toronto, Ontario, Canada

      As a Program Manager | Business Development at Bettermode, I specialize in steering strategic initiatives that amplify our product offerings and propel market expansion. My role sits at the exciting confluence of innovation, strategy, and growth, where I'm dedicated to forging strong partnerships, optimizing operational processes, and driving business development efforts.With a focus on delivering exceptional value to our clients, I embrace the challenge of navigating the complex landscape of technology and business.My goal is to contribute significantly to Bettermode's mission by leveraging my expertise and passion for creating impactful solutions and fostering a culture of excellence within our dynamic team.

  • Tabaghe 16
    • Toronto, Ontario, Canada
    • Podcast Producer
      • Mar 2024 - Present
      • Toronto, Ontario, Canada

      As the Producer of the Tabaghe 16 podcast, I work closely with Soheil Alavi, the creative force and main brain behind our compelling audio content. Together, we orchestrate a symphony of stories, interviews, and insights that resonate deeply with our audience. My role involves turning entrepreneurship concepts into reality, managing everything from theme conceptualization and guest coordination to production oversight and episode promotion.Our collaboration aims to deliver high-quality, engaging episodes that not only entertain but also inspire and inform our listeners. With our commitment to excellence, the "Tabaghe 16" podcast stands as a beacon of thought-provoking and captivating audio/video content in the podcasting landscape.

  • Kolay | Easy Insurance
    • Istanbul, Turkey
    • Product Manager | SaaS
      • Oct 2022 - Oct 2023
      • Istanbul, Turkey

      Led product management for an innovative insurance platform, streamlining the experience for immigrants and Turkish citizens. Oversaw the complete product lifecycle, from conception to launch, ensuring a user-friendly interface

  • Machine Ventures
    • National Capital Region, Philippines
    • Chief Product Officer | SaaS | B2C | B2B | Marketplace
      • Jun 2018 - Oct 2022
      • National Capital Region, Philippines

      Machine Ventures was founded in 2015 with the motto of "Transforming Ideas into Companies". High Value, Rapid Innovation & Maximum Impact; That is Machine's style of entrepreneurship. Our Machinists have the passion and ability to make things happen fast, sustainably & without fear of failure.

  • Shatel
    • Iran
    • Product Director | SaaS
      • Apr 2018 - Dec 2019
      • Iran

      We are creating a new era for the biggest "Fixed Communications Providers" named Shatel.We believe every business needs a compass.We are creating "The Compass".Implementing an enhanced #ITIL tool and processes is our mission.

  • Business Golden Tower
    • Tehran
    • Project Manager | SaaS | Paas | B2C | B2B | Marketplace
      • Mar 2011 - Feb 2018
      • Tehran

      ITIL Expert and IT Service Manager specializing in crafting and implementing strategic IT solutions for diverse industries. Proven track record in aligning IT frameworks with unique business objectives, fostering operational efficiency, and driving sustained growth. Passionate about integrating technology seamlessly into overall organizational strategies. Eager to connect with professionals for insightful discussions and collaborative opportunities in the realm of technological excellence.

  • Tamin (ICT & Management Consultancy)
    • Iran
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • Project Manager
      • 2008 - 2010

    • Customer Relationship Management Specialist
      • 2006 - 2008

    • Sales Associate
      • 2005 - Mar 2006

      Supplying ICT Goods and services for customers..

Education

  • 2013 - 2015
    NP Institute of Higher Education
    Master of Business Administration - MBA, Business Administration and Management, General
  • Sharif University of Technology

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