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Bio

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Paulo Guilherme Massucato is a seasoned hospitality professional with experience in coaching, laundry management, and education. He has worked in various roles, including Departmental Coach at Adare Manor Hotel, Laundry Attendant at Kempinski Palace Engelberg, and Portuguese and English Teacher at Sao Paulo State Government. Paulo holds a Bachelor’s degree in Teaching (English and Portuguese) from Anhanguera Education, São Paulo, Brazil.

Experience

  • Kempinski Palace Engelberg
    • Engelberg, Obwald, Suíça
    • Laundry Attendant
      • Jul 2022 - Present
      • Engelberg, Obwald, Suíça

    • Departmental Coach
      • Oct 2021 - Jul 2022

      • Provide in-house on-boarding and training to new recruits. • Supervise new recruits and provide mentoring support throughout the probation period. • Monitor departmental performance to identify and recommend process improvements. • Provide well-being support to colleagues. • Host operational updates, colleague forums and workplace educational sessions. • Fulfil operational duties, as outlined below.

    • Laundry Room Attendant
      • May 2018 - Oct 2021

      • Process laundry: wash, dry, iron and sort linens. • Prepare laundry bundles for delivery to hotel suites. • Complete deliveries: load, unload and deliver laundry bundles across hotel site. • Complete associated administration, including laundry lists, and damaged goods sheets.

  • Texas Steakout
    • County Limerick, Ireland
    • Kitchen Porter
      • Dec 2017 - May 2018
      • County Limerick, Ireland

      • Wash and dry dishes throughout service. • Food preparation.• Deep cleaning of food preparation areas. • Kitchen set up and shut down duties. • Complete all activities in accordance with Health and Safety regulations.

  • Sao Paulo State Government
    • São Paulo, Brazil
    • Portuguese and English Teacher
      • Jan 2010 - Dec 2016
      • São Paulo, Brazil

      • Plan, prepare and deliver lessons that develop student’s listening, speaking, reading and writing skills, in accordance with State curriculum guidance.• Prepare teaching and self-guided learning support materials for students. • Monitor and assess the learning and development of students to defined pedagogical outcomes. • Provide performance based one-to-one student support and mentoring.

Education

  • 2007 - 2010
    Anhanguera Education, São Paulo, Brazil.
    Bachelor’s degree in Teaching (English and Portuguese), EDUCATION

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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