Experience

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  Yale New Haven Health System

  • Supervisor for HIM

    • Feb 2013 - Present

     Implement and coordinate the centralized document imaging workflow for Yale New Haven, Bridgeport and Greenwich hospital. Develop, document, implement and monitor quality control standards for the Document Imaging units to ensure optimal patient care and compliance with regulatory agencies such as JCAHO, DOH, HIPAA, State and Federal legislation. Interpret, communicate and implement workflow processes to ensure compliance with institutional/department policies and procedures. Promoted staff cross-training to achieve competency at each stage of production.  Work with organization customers to provide quality imaging service meet their expectations. Analyze department workflow for revisions and updates to manual and automated systems. Established system to measure indexing productivity. Empowered staff to rotate independently to stage of production where turnaround time is lagging. Promoted staff satisfaction through implementation of flexible scheduling. Led operational aspects of ED/HIM decentralized scanning project. Led 33 direct reports. Built assignment schedules to control workflow processes. Approved and scheduled employee time off according to the needs of the department. Create policy, productivity standards and procedures. Created a structured and team environment.

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  Yale New Haven Hospital

  • Project Coordinator for HIM

    • Jan 2013 - Feb 2013

    Lead the daily HIM workflow with 25 direct reports on a 24/7 basis

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  Memorial Sloan-Kettering Cancer Center

  • Quality Assurance Coordinator

    • Jul 1997 - Dec 2012

    Management timely project but with no direct reports