Experience

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  PAIN RECOVERY SOLUTIONS, PC

  • Ypsilanti, MI 48197

  • Insurance Prior Authorization Specialist

    • Jul 2014 - Present
    • Ypsilanti, MI 48197

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  Chalou Designs

  • Dexter, MI

  • Bookkeeper

    • Feb 2012 - Present
    • Dexter, MI

    Oversee financial reporting, systems development, cost accounting/analysis, Accounts Payable and Accounts Receivables. Implemented inventory controls and conducted audits.

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  Gourmet Supper Club

  • Romulus, Michigan

  • Business Administrator/Bookkeeper

    • Nov 1990 - Jan 2012
    • Romulus, Michigan

    Oversee financial reporting, systems development, cost accounting/analysis, Accounts Payable, Accounts Receivables and Payroll. Manage contractual relationships with service vendors, including soliciting bids and negotiating contracts, auditing, and evaluating performance. Process and meet all payroll and payroll tax deadlines. Maintain payroll database from input of new hires, I-9 compliance requirements, and status changes to terminations. Input all payroll related items, garnishments, benefits, and paid time off. Expertise with computerized payroll processing, accounts payables, and POS software systems. Handle workers compensation claims, including testifying/winning compensation hearings.Assisted with restaurant launch during remodeling. Created job descriptions, classifications, and evaluations. Recruited, interviewed and hired qualified personnel.Responsible for scheduling budgeting labor costs.Ensure that company standards, policies, and procedures are maintained to ensure an unsurpassed customer experience thereby fostering customer loyalty and retention.Coordinate and supervise group outings, special events, and charity fund raisers.Supervise office assistant. Assist with restaurant management. Mediate employee grievances. Coordinate and supervise group outings, special events, and charity fund raisers.Accomplishments:Researched and implemented POS hardware/software systems in conjunction with a monitored inventory system which reduced liquor costs by 10%.Recruited a new management team resulting in a 35% increase in profitability.Saved company over $50K in chargeback disputes.

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  Pelican Bay Country Club

  • Daytona Beach, Florida Area

  • Restaurant Manager

    • Jan 1983 - May 1985
    • Daytona Beach, Florida Area

    Excelled in Guest satisfaction. Staff recruitment and training. Created employee handbook with policies and procedures.Hands on Management style with a "can do attitude"

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  Indigo Lakes Golf and Convention Center

  • Daytona Beach

  • Convention and Events Supervisor

    • 1982 - 1983
    • Daytona Beach

    Meeting and Events coordinator for Executive Convention Center. Coordinated Golf and outing Events.