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Paula Banks, a seasoned executive with a proven track record of driving business growth and operational excellence, has spent over 15 years honing her expertise in logistics, supply chain management, and process improvement. As a Six Sigma certified professional, she has successfully implemented cost-saving initiatives, streamlined operations, and enhanced customer satisfaction. With a strong background in management, leadership, and strategy, Paula has led cross-functional teams, managed multi-site operations, and developed business plans that drive results. Her expertise in budgeting, forecasting, and training has enabled her to make a lasting impact in various industries, including retail, manufacturing, and logistics.

Experience

  • BDA, LLC
    • Woodinville, WA
    • Program Analyst
      • Jan 2015 - Present
      • Woodinville, WA

      • Awarded Pro-Buy 2017 Award for outstanding performance and member of Circle of Excellence for 2017• Analyze sales history and current retail trends to provide guidance for the product development team and program manager for new items; currently support three programs with $45 million in annual sales• Develop projections and forecasts for new and existing program items based on comparable items, previous sales and industry trends • Continually analyze and improve key objectives in relation to gross margin, inventory turns, SKU count and in-stock rates; analyze success of each item to determine if it should be active, run-out or marked down to meet company and customer objectives• Determine best price for each item in the program, facilitate pricing meeting• Train new program analysts both on-site and remote, develop best practices, update work instructions

    • Materials Manager
      • Jun 2013 - Jan 2015

      • Managed six-member Purchasing and Planning team responsible for procuring, planning, and forecasting material requirements for customer orders• Reduced inventory levels by 20% for multiple programs by developing best practices and implementing SAP module • Strategically planned, implemented and integrated new programs without any service disruption while maintaining outstanding customer relationships• Planned and forecasted materials requirements for five to seven product lines for major computer manufacturer warranty fulfillment business utilizing customer information and shipping history• Ensured accurate materials replication for successful SAP conversion • Conducted excess and obsolescence analysis to reduce inventory exposure by 10%; researched alternate markets for disposition

    • Buyer/Planner
      • Feb 2009 - Jun 2013

      • Forecasted and coordinated material shipments to meet service level agreements (SLA) and created purchase orders utilizing SAP and Excel• Trained new associates in purchasing activities and provided direction for site customer team• Evaluated adequacy of raw material delivery dates to support production plan• Coordinated new supplier set-up for new part introductions, placed initial buys, and established payment terms• Communicated promptly and professionally with customers and Arvato associates to ensure timely receipt of materials• Maintained levels of inventory to minimize obsolescence; performed lifetime buys and End of Life (EOL) analysis

  • H&R Block
    • Greenville, SC
    • Office Coordinator
      • Nov 2008 - Apr 2010
      • Greenville, SC

      • Supervised six tax associates• Interacted with diverse customers daily while providing tax issue resolution• Maintained continuing education hours by attending required classes

    • Insurance Agent
      • Feb 2008 - Dec 2008
      • Greenville, SC

      • Sold life insurance, long-term care and medicare supplements to age 65+ population• Performed outbound calls to solicit appointments• Achieved Certified Long Term Care specialist certification

    • Denmark
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • General Manager
      • Jan 2003 - Oct 2007

      • • Managed multiple sites including up to 5 direct reports and 135 associates; full P&L responsibility• Led organization through start-up phase while meeting company financial objectives, Received “Start-up of the Year” Award October 2003• Converted pricing model from cost-plus to unit costing, and refined as business needs changed, reducing unit rate to Case New Holland by 5% in 2006• Utilized Lean and Six Sigma principles to improve operations, reducing headcount by 25% in 2005• Developed business plan, strategy, mission and organization design as Case New Holland’s business changed in 2004 and 2007, increasing plant efficiency • Facilitated Case New Holland start-up in Pennsylvania and assumed General Manager role

    • General Manager
      • May 1997 - Dec 2002

      • Full P&L responsibility for 50-200k square foot distribution centers• Oversaw various automotive operations as 3PL provider for Robert Bosch Corporation and Delphi Corporation (on-site customer)• Successfully implemented SAP for Robert Bosch Corporation resulting in bonus award; developed training program and participated in validation activities• Developed and managed multiple projects involving rework, increasing quality of product and overall customer satisfaction• Communicated with customers to determine schedule requirements, expedite issues and ensure quality outcomes

    • Contract Manager
      • Jan 1989 - May 1997

      * Contract Manager – Jeffersonville, IN – 1994 – 1997 * Senior Accountant – Jacksonville, FL – 1992 – 1994 * Scheduling / Inventory Control Manager and Staff Accountant, Kansas City, KS – 1989 – 1992

Education

  • 1981 - 1987
    Emporia State University
    Bachelor's Degree, Business Administration, Accounting, Mathematics

Suggested Services

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Industry Focus. “Logistics and Supply Chain”

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