Experience

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  Bienvenidos A Gallatin Valley

  • Bozeman, Montana, United States

  • Board Treasurer

    • Mar 2022 - Present
    • Bozeman, Montana, United States

    Support the board and Executive Director with financial strategy and fundraising. Manage the organization’s budget and records of receipts and disbursements. Review financial records for accuracy, file annual 990 report with IRS and provide timely payment of invoices.

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  Montana Experience, LLC

  • Bozeman, Montana

  • Principal

    • Jan 2011 - Present
    • Bozeman, Montana

    Writer, researcher and presenter of people and events related to Montana, western and U.S. history. Service consultant primarily with the guest and hospitality industry.

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  KMG IRONGATE Group, L.P.

  • Executive Director, Ranch Operations

    • Jan 2017 - Jan 2020

    Oversaw the guest service operations for a private, multi-season guest ranch in Southwest Montana in the development and delivery of customized guest experiences. Primary responsibility included managing a talented group of department directors in the areas of food and beverage, activities, front office, housekeeping, maintenance, inventory and all aspects of guest services. Also managed adherence to company and client standards, including contracting and insurance, supplier management, purchasing and assisted with budgets, forecasting and payment processing.

  • Senior Director, Promotions Compliance

    • Jan 2010 - Dec 2016

    Responsible for annual bid processing, purchasing, compliance and contracting for the outsourced services for a variety of experiential programs. Also engaged in supplier assessment, risk management and safety systems management.

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  Korman Marketing Group, L.P.

  • Denver and Bozeman, Montana

  • Vice President, Promotion Operations/Guest Services

    • Mar 1997 - Dec 2009
    • Denver and Bozeman, Montana

    Developed and implemented large scale, multi-year experiential programs based at western guest ranches and auto race tracks throughout the U.S. Helped to customize unique, trip of a lifetime guest experiences based on client's brand and core values.

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  Holland America Line

  • Manager, Shore Excursions

    • Jun 1989 - Apr 1996

    Developed cruise-ship based land tour programs throughout the world for Holland America Line and Windstar Cruise vessels. Managed on board staff, shoreside tour development, tour selection, risk assessment and contracting of shore excursions in over 300 ports of call in nearly 100 different coun...

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  Holland America Line - Westours, Inc.

  • Manager, Tour Development

    • Jan 1984 - Jun 1989

    Development of land tours throughout Alaska and the Canadian Yukon and British Columbia. Also wrote and edited tour manuals and trained hundreds of guides on information, safety and customer service for the different tour programs throughout the region. For two years also served as Passenger Sa...