Bio
Credentials
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Food Safety Manager Certification
CITY OF HOUSTON HEALTH DEPARTMENTFeb, 2020- Apr, 2026 -
Seller Training Certification
Texas Alcoholic Beverage CommissionSep, 2021- Apr, 2026
Experience
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Holly Hall Retirement Community
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Houston, Texas, United States
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Dining Room Manager/Interim Food Service Director
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Nov 2014 - Feb 2023
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Houston, Texas, United States
Successfully performed duties of Food Service Director for a 6 month period before a new food service director was hired. Duties included scheduling of front of house and back of house employees, hiring new employees, payroll, procurement of goods and services, maintaining budget, and providing leadership,
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Katy ISD
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Katy, Texas
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Nutrition & Food Service Supervisor
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Sep 2011 - Sep 2012
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Katy, Texas
Supervise food service operations for the schools encompassing the school district. Work in all areas of food service to maintain team concept. Ensure consistency by following all district policies and adhering to USFDA regulations. Conduct orientation trainings of new food service employees and teach continuing education classes to current staff. Perform government mandated safety and sanitation audits of school kitchens within the district.
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Route Sales Rep
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Apr 2011 - Jul 2011
Performed sales activities and service for assigned geographic territory for manufacturer of snack foods. Ensured that clients maintained adequate product supplies to meet demand.Consulted with clients to understand market demands and business needs.Provided solutions to meet customer's business needs and generate sales.
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Account Manager
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Jun 2005 - Aug 2009
Managed and serviced 50 accounts to increase sales and exceed annual quota. Prepared and delivered presentations to key decision makers.Formulated and implemented marketing and sales campaigns to reach new clients and capture new business.Provided high service levels to ensure brand loyalty and repeat business.Interfaced with customers to answer questions, address issues, and resolve problems.Assessed competitive landscape and market demographics to identify and target new opportunities.Leveraged existing client base to increase penetration through cross selling and up selling tactics.
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Account Manager
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Dec 2004 - May 2005
Maintained and developed new customer relationships to exceed annual quota of $3M. Consulted with customers to understand business needs and challenges.Engaged in networking events to attract new customers and establish networking partners.Analyzed and controlled accounts receivables to identify deviations from expectations, recognize opportunities, and address deviations from projections.
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Territory Manager
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Apr 1999 - Dec 2004
Drove sales of food products and managed team of 25 accounts to exceed of quota of $3M annually. Penetrated existing clients to up sell/cross sell and grow revenue base. Leveraged existing customer base to identify and tap into new opportunities.Participated in product cuttings and new product sampling to give the customer the proper products for their needs.Collaborated with clients to track and monitor inventory to assure adequate product stocking levels.
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Catering Director
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Jun 1991 - Feb 1999
Promoted large scale catering facilities at LA Tech University for 200+ clients to generate $400K per year for food service solutions business. Managed full service cafeteria, food court, and fast food concepts as part of the food service management team.Participated in catering sales presentations, property tours and customer meetings.Produced the university's first catering manual, which detailed and effectively marketed facilities, menus, and costs for potential client events.Collaborated with university's IT department to design the initial food service website, highlighting all aspects of food service available to current and potential students and providing vital information.Partnered with dietician in developing menus for the cafeteria and catering functions, emphasizing healthy choices for the university community.Prepared, implemented and compiled data for strategic sales plan, monthly performance reports, annual goals, forecasts and other ad hoc reports as required.
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Education
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1979 - 1981University of Mississippi - School of Business Administration
BBA, General Business / Management
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