Experience

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  Element Fleet Management

  • Mississauga, Ontario, Canada

  • Quality & Resolution Specialist

    • Apr 2021 - Present
    • Mississauga, Ontario, Canada

• 

  Konica Minolta Business Solutions U.S.A., Inc.

  • Toronto, Canada Area

  • Leasing Coordinator

    • Nov 2015 - Dec 2020
    • Toronto, Canada Area

    Audit and package lease asset deals for funding. Employ process improvement and risk management to minimize deficiencies and ensure aging deficiencies are resolved. Maintain strong relationships with multiple leasing partners and internal teams by providing exceptional customer service.

• 

  De Lage Landen

  • Oakville

  • Lease Administrator/Collector

    • Mar 2015 - Nov 2015
    • Oakville

    De Lage Landen offers Equipment leasing expertise to clients across multiple industries Account reconciliation, collections,asset management, Terminations.

• 

  McNeill Risk Management

  • Oakville

  • Commercial Account Manager

    • Apr 2014 - Jan 2015
    • Oakville

    Risk Management | Sales support | Risk Consulting | Commercial Lease Audits

• 

  RBC

  • Mississauga, ON

  • Liability Claims Officer

    • Aug 2013 - Oct 2013
    • Mississauga, ON

    Resolved liabilty vehicle claims with internal and Third-party Insurance adjustersDetermined fault on liability claims governed by Insurance International fault chartsCommunicated and collected claim information from clients, police and claims adjustersInvestigated and sourced information for RBC claim adjuster teamEducated clients and Third party adjusters on claims process and requirements

• 

  Ally Financial Inc.,GMAC

  • Toronto, ON

  • Credit Administrator/Loss Mitigation Officer

    • Jun 1994 - Oct 2013
    • Toronto, ON

    Risk Management,collection negotiations, skip tracing Mitigation on defaulted High risk accountsLoss Mitigation and account management of 3 Million securitized collateral for resolution/recoveryRecognized & addressed fraudulent finance & lease accounts, AML audit with CAMLO on small business for OSFIAttended legal Insurance Examination of Discovery with corporate attorney liability casesMitigated loss through risk analysis, shrewd Negotiations on total loss leased vehicle settlementsSold off-lease commercial trucks at auction. Appraised damage on salvaged commercial trucks Credit analysis and credit adjudication for commercial fleet credit line and personal financed vehiclesEducated and facilitated sales for Auto dealers & consumers on Mature Leases IT testing and upgrades, supported IT Business Continuity emergency testingTeamwork support, process improvement

• 

  Yellow Pages / Pages Jaunes – Canada

  • Toronto, Canada Area

  • Sales Account Rep

    • Jan 1988 - Jul 1990
    • Toronto, Canada Area

    Maintained relationships with clients and sold ad space to business owners in Toronto area