Experience

• 

  PizzaExpress

  • Senior Maintenance Manager

    • Nov 2020 - Present

• 

  Marks and Spencer

  • United Kingdom
  • Retail
  • 700 & Above Employee

  • Asset Care Manager- UK stores

    • 2019 - Oct 2020

    In my role as Asset Care Manager my responsibilities include:•Delivering the maintenance agenda for stores, distribution centres and offices UK wide•Providing the specific engineering and technical skills required to translate the maintenance strategy and standard requirements into implementation plans for the sites and service partner delivery teams•Management of budgets and support contracts covering all activities to deliver the maintenance services agenda including direct and indirect contract spend•Building and maintaining effective working relationships and systems with service partners and other suppliers to ensure customer service is upheld and service levels are effective•Delivering all statutory and legislative policies through the management of third parties

  • Facilities Manager - International

    • Jan 2017 - 2019

    Whilst working as an International Facilities Manager within M&S I:•Strategically guided and developed the facilities management function across three internationally owned Business Units (BU's) in Czech Republic, Greece, and India•Ensured statutory and legislative compliance to local law with a minimum standard driven from the UK•Provided leadership, guidance and technical support to Property and Facilities teams in Country •Acted as a management presence for in Country FM teams, resolving escalated issues •Compiled and analysed MI reports, present insightful recommendations to the Head of Country to aid strategy planning and critical decision making •Promoted continual improvement via process optimisation, best practice, and compliance

  • Technical Operations Manager

    • 2009 - Jan 2017

    As a Technical Operations Manager my role included:•Control and reporting for a budget of £7 million per annum•Providing strategic direction for 60 engineers engaged through an FM contract•Prioritizing capital expenditure to ensure equipment uptime is maximized to meet business demands•Managing statutory maintenance to ensure legal compliance•Implementation of a 24,000-panel roof mounted solar PV array and associated power purchase agreement•Project planning for the execution of circa £15 million worth of capital investment into energy reduction schemes within the store estate including LED lighting conversions, HVAC modifications and refrigeration gas (R22) changes•Represent 2500 office staff at national level as part of the M&S business involvement group that is serves to bring the employees and the company together to inform and involve in strategic decisions

• 

  Musgrave Budgens-Londis

  • Maintenance Controller

    • 2003 - 2009

    Working at Musgrave I:•Managed a team of eight people delivering property maintenance services to 180 convenience stores and 4 distribution centres. Also, responsible for the provision of facilities services at the head office building.•Control and reporting for maintenance budget of £6 million per annum•Specification and tendering for new contracts achieving savings of 14% on £5 million•Manage reactive maintenance requests throughout the estate achieving quality and cost target – budget £1.4 million, together with invoice verification and financial accruals•Management of capital projects primarily relating to extending and refurbishment of stores circa £10 million per annum•Management of team including appraisals, training, development, supervision, and motivation

• 

  Homebase

  • Regional maintenance Manager

    • 1995 - 2003

    My duties included:•Deputy to the maintenance manager with joint responsibility for the delivery of maintenance to 300 DIY retail stores throughout the UK. •Day to day management of maintenance callouts •Responsible for delivery of maintenance services to cost and quality standards•Procurement and management of service contracts including M&E maintenance, cleaning, security, and catering•Control of maintenance budgets including variance analysis and authorization of contractor invoices•Development of specifications and service level agreements for maintenance services including property help desk and MHE equipment

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  Sainsbury's

  • Building Services manager

    • 1994 - 1995

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  Homebase

  • Maintenance Assistant

    • 1991 - 1994