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Paul Mak is a seasoned operations management professional with 19 years of experience in the hospitality industry, holding various leadership positions in companies such as BreadTalk Concept HK Ltd and The Dairy Farm Group. He is proficient in multiple languages, including Chinese, English, and French, and holds diplomas in hospitality management from reputable institutions. With expertise in operations management, management, business strategy, and customer service, Paul has a strong background in managing teams and driving business growth.

Experience

Education

  • SWISS HOSPITALITY INSTITUTE “CESAR RITZ”
    Associate of Science Degree, Hospitality Management
  • International College of Hospitality Administration
    Swiss Higher Diploma, Hotel and Restaurant Administration
  • INSTITUT HOTELIER “CESAR RITZ”
    Swiss Diploma in Hospitality, Hospitality Management
  • 1988 - 1993
    Queen Elizabeth School
    High School

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Industry Focus. “Food & Beverages”

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