Experience

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  Exemplary Performance, LLC

  • Founder and Chief Performance Architect

    • 2004 - Present

    Designing high-performance work systems is Paul's passion. Working across sectors (financial services, high technology, telecommunications, etc.) and functions (sales, product development, customer service, operations, management, etc.), Paul leverages his experience with Fortune 500 organizations to help clients achieve exceptional results by optimizing the performance of teams and individuals.

  • Founder and Principal Consultant

    • Oct 2021 - Oct 2021

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  ISPI

  • Member

    • 1985 - Present

    Presenter at ISPI International and Chapters

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  ISPI Potomac Chapter

  • Member

    • 2008 - Present

    Presenter and participant

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  Catalyte

  • Annapolis, MD

  • Human Performance Architect

    • Dec 2020 - Oct 2021
    • Annapolis, MD

    Supporting the design and development of a platform that addresses a significant social and economic issues that exist because, while talent is evenly distributed across the population, OPPORTUNITY ISN'T.

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  Microsoft Corp

  • Redmond, WA

  • Consultant to MSFT

    • 1998 - Dec 2020
    • Redmond, WA

    Support leadership in creating models of exemplary performance based on current stars to drive greater business results on the part of good [but not great] performers.

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  SHIFT, Inc.

  • Baltimore, Maryland Area

  • Principal Consultant and Author

    • Nov 2017 - Nov 2018
    • Baltimore, Maryland Area

    DYNAMIC DUO: SHIFT'S long-standing focus on employee engagement combined with Exemplary Performance's experience in high-performance! Watch out business world - a SHIFT is coming!!

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  entreQuest

  • Principal

    • 2016 - 2016
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  Human Capital Institute

  • Member

    • 2008 - 2010
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  Saba

  • Principal Consultant

    • 2001 - 2004

    Performance strategy and analysis

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  Yum! Brands

  • Consultant to Yum! Brands

    • 1998 - 2001

    Help design enhanced approaches to training. Served as expert witness in litigation around value of training to franchisees.

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  Georgia-Pacific Corporation

  • Consultant

    • 1996 - 1997
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  ASTD

  • Board member & Executive in Residence

    • 1993 - 1996
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  RWD Technologies

  • VP

    • 1988 - 1996

    Led performance improvement initiatives for clients and internal to RWD.

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  General Physics

  • Consultant

    • 1985 - 1988

    Focused on performance improvement in manufacturing, customer service and telecommunications sectors.

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  GENERAL MOTORS EDUCATION

  • Consultant

    • 1985 - 1987
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  INPO

  • Peer Evaluator

    • 1983 - 1985
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  Constellation Energy

  • Manager, Technical Training

    • 1982 - 1985

    Led team of instructional designers to redesign all technical training for Calvert Cliffs to meet INPO accreditation standards. Supported initial INPO accreditation of Calvert Cliffs. Served as INPO peer evaluator for multiple plants.

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  Gallaudet University

  • Director, Instructional Design

    • 1975 - 1978