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Bio

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Credentials

  • Strategic Thinking
    LinkedIn
    Mar, 2019
    - Apr, 2026
  • ITIL Foundation Certificate in IT Service Management v3
    The Chartered Institute for IT
    Mar, 2012
    - Apr, 2026

Experience

  • The Health Foundation
    • London, England, United Kingdom
    • Contracts and Supplier Management Lead
      • Sep 2023 - May 2024
      • London, England, United Kingdom

  • Metropolitan Police
    • London, England, United Kingdom
    • Supplier Service Delivery Manager
      • Aug 2022 - May 2023
      • London, England, United Kingdom

    • United Kingdom
    • Professional Training and Coaching
    • 700 & Above Employee
    • Live Delivery Client Support Manager
      • Jun 2021 - Sep 2022

    • Live Delivery Client Support Manager
      • Jun 2021 - Sep 2022

    • Head Of I.T. Service Delivery
      • Apr 2019 - Jun 2021

    • Head of IT Service Delivery
      • Apr 2019 - Jun 2021

  • Save the Children International
    • London, United Kingdom
    • Service Delivery Manager
      • Dec 2017 - Apr 2019
      • London, United Kingdom

  • Emagine Consulting
    • London, United Kingdom
    • Service Delivery Manager
      • Jul 2017 - Aug 2017
      • London, United Kingdom

  • Intertek
    • Brentwood, Essex
    • Global Datacentre Services Manager
      • May 2013 - May 2017
      • Brentwood, Essex

    • Head of Service Management - Managed Hosting
      • Apr 2011 - Apr 2013
      • UK wide

    • Service Delivery Manager
      • Mar 2011 - Apr 2011

    • Freelance Service Delivery Manager / Service Improvement Specialist
      • Jan 2011 - Mar 2011

    • Operations Manager
      • Sep 2010 - Oct 2010

    • Business Improvement Manager
      • Sep 1997 - Aug 2009

    • Customer Projects / Senior Incident Manager
      • 2004 - 2006

    • Global Service Delivery Executive
      • 2002 - 2004

    • Customer Service Manager – Strategic Accounts
      • 2002 - 2002

    • Managed Services Operations Manager
      • 2000 - 2002

    • Service Account Manager
      • 1997 - 2000

    • Systems Manager
      • 1994 - 1997

    • Assistant Manager
      • 1986 - 1994

    • Data Administrator
      • 1984 - 1986

Education

  • 1980 - 1983
    City, University of London
    BSc, Sociology & Political Economy
  • Gillingham Technical High School

Suggested Services

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Industry Focus. “Non-profit Organizations”

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