Experience

• 

  Norway Savings Bank

  • Norway & Camden, Maine

  • Loan Operations Research Analyst

    • Jan 2021 - Present
    • Norway & Camden, Maine

• 

  First National Bank - Maine

  • Damariscotta, ME 04543

  • Loan Operations Manager

    • Jan 2019 - Jan 2021
    • Damariscotta, ME 04543

    Manage team of dedicated professionals who provide a high level of service to First National Bank's loan customers. Work closely with my lending team to provide innovative solutions to customers and help them succeed. Foster an environment of engagement, development and service within the department.

• 

  Camden National Bank

  • United States
  • Banking
  • 500 - 600 Employee

  • Digital Banking Manager

    • Nov 2015 - Aug 2018

    Managed relationship with Camden National Bank's online and mobile banking provider, Q2, for all customers, which include retail, small business and Treasury customers. All maintenance and operation of the platform, including third part vendors who connect via an API or SSO like iPay, Profitstars, Centrix or Acculynk, were my responsibility. Included under the umbrella of Digital Banking was management of CNB's wire function and for one year, management of CNB's Contact Center.

  • Loan Servicing Manager

    • Apr 2013 - Nov 2015

    Maintained all residential and commercial loans for $4.1B bank; serviced approximately 8,000 loans for Maine State Housing, managed all monthly reconciliations with Freddie Mac, Fannie Mae and executed loan sale settlement transactions.

  • Budget, Forecasting & Strategic Planning Manager

    • Feb 2008 - Apr 2013

    Managed annual budget process and two annual re-forecasts. Also, provided ad hoc analyses throughout the year. Supported the Strategic Planning function by facilitating discussions with the executive team, developing and distributing materials & presentations for discussion, and planned offsite events. Also supported monthly financial closings and quarterly earnings release by providing updates to presentations discussed by CEO/CFO with shareholders.

• 

  Dechert LLP

  • Philadelphia, PA

  • Senior Business Analyst

    • Aug 2006 - Sep 2007
    • Philadelphia, PA

    Business financial analyst responsible for pulling attorney billing data from core database and providing key reports to managing partners one of the top 25 largest law firms globally. Profitability analysis also provided on business lines and offices as well as various ad hoc analyses throughout the year.

• 

  MBNA America / Bank of America

  • Wilmington, DE

  • Business Sector Analyst

    • Dec 1996 - Apr 2006
    • Wilmington, DE

    One of six business sector analysts which segregated MBNA's into distinct lines of business. Managed several business units which changed year-to-year based upon healthy reorganizations annually bringing news eyes to each reorganization. Individual business lines would report results up to the consolidated sector level where I aggregated and provided executive management with management reports and presentations on activity. Also part of a dedicated team used internally to evaluate quickly new business opportunities.Prior Roles: General Accounting Manager, The Flatley Company, Braintree, MAGeneral Accounting Supervisor, General Investment & Development, Boston, MAStaff Accountant/Assistant Manager-Sales Audit, Stride Rite, Cambridge, MA