Bio
Experience
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Sunnyside Rural
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Bulla, Victoria
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Farm Business Manager (Part-time)
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May 2012 - Present
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Bulla, Victoria
• Farm business management including the management of Angus cattle livestock herd, farm fencing, electric fencing systems, weed and pest control eradication measures, pastures management, tree plantation management, fire protection measures, farm contract administration, co-ordinate restoration and repairs of historic farm buildings.• Farm business book-keeping including preparation of annual taxation returns, monitoring of income and expenses, capital equipment investments, cash flow management, liaison with farm supply businesses.• Liase with local government authorities on issues including traffic control and traffic management on local roads, land sub-division planning amendments and environmental and sustainable land management.
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Sunnyside Equity Markets Management Services
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Bulla, Victoria
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Investment Portfolio Administrator (Part-time)
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Jan 2002 - Present
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Bulla, Victoria
• Undertake investment portfolio administration including the management and monitoring of retirement annuity investments, share based investments and managed funds investments. • Update investment portfolio strategies as and when required, including implementation of any amendments, such as changes to dividend distributions, share purchase plans, entitlement offers and share placements. • Carryout detailed research into prospective annuity investments, share based investments and managed funds investments to support future investment portfolio changes and strategies and market trends.• Attend company investor briefings, investor workshops and annual general meetings either in person, via webcasts or phone hookups and raise any queries on business performance or strategy, remuneration and corporate governance as required.
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Associate Member
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Feb 1995 - Present
• Professional development activities and networking with fellow librarians, information managers and records managers through attendance at meetings, workshops, seminars and conferences and taking part in online forum discussion groups.
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Sunbury Visitor Information Centre
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Sunbury, Victoria
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Volunteer Visitor Information Centre Officer (Part-time)
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May 2013 - Aug 2019
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Sunbury, Victoria
• Provide tourist information either in paper or electronic format to visitors either in person or over the phone regarding Sunbury and surrounding Macedon Ranges region and beyond in an unbiased professional, accurate and friendly manner.• Record visitor profile statistics as accurately as possible in spreadsheet database.• Actively promote and market local tourist attractions, accommodation, events and businesses.• Promote and sell local and Australiana souvenirs and books, ensuring that receipts are recorded in the receipt book and spreadsheet database. • Provide excellent customer service to all visitors to the Information Centre either in person or over the phone.• Carry out shelf reads, according to agreed schedules, to ensure that tourism brochures and pamphlets are in correct location, order and are still current.• Take part in familiarisation visits to key and emerging tourism facilities so as to promote more tourist attractions and options to visitors to the Sunbury and Macedon Ranges region. • Write up newsletters providing information to volunteers about recently attended familiarisation visits of key and emerging tourism facilities and attractions.
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Jetstar Airways
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Airport West, Victoria
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Maintenance Records Compliance Auditor (Short-term contract)
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Feb 2012 - May 2012
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Airport West, Victoria
• Gained detailed understanding of TRAX EDRMS software modules including work orders, technical records, engineering, inventory and TRAX EDRMS documents.• Carried out compliance auditing against TRAX EDRMS aircraft records of component vendor and aircraft manufacturer issued repair action schemes and definition sheets.• Advised Engineering Management of inconsistencies found in the carrying out and documenting of component vendor or aircraft manufacturer stipulated temporary repair schemes and/or special inspections.• Gained understanding of Jetstar Airways System of Maintenance programme, applicable to all aircraft types in fleet.
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Victorian Department of Primary Industries
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Werribee, Victoria
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Librarian (Short-term contract)
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Aug 2011 - Oct 2011
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Werribee, Victoria
Using SIRSI-Dynax Symphony cataloguing and serial control modules, my role as serials librarian included: • Serials and subscriptions management of 300 hardcopy journals for the Department of Primary Industries and Department of Sustainability and Environment.• Copy/original cataloguing of hard copy journals to AACR2 standard incorporating LCSH subject headings and holding statements.• Created and/or amended serial control records as required.• Processed and monitored claims for missed journals through EBSCOnet.• Carried out registration of departmental publications for ISBN and ISSN.
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Royal Flying Doctor Service
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Essendon Fields
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Technical Librarian/Technical Records Officer (Full-time)
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Oct 2004 - Aug 2011
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Essendon Fields
• Maintained hard copy and electronic publications in the Technical Library, including reference, acquisitions, cataloguing, subscription services, loans, amendment distribution and control on library intranet and to users.• Liaised with aviation vendors, aviation regulators and aircraft manufacturers via email or phone to resolve reference related queries, including technical publication data and subscription services issues.• Validated and entered aircraft maintenance records into the Daniels Integrated Aviation Systems EDRMS maintenance planning and tracking software.• Established and maintained the Technical Records archive and filing system.• Acquired a detailed understanding of the Microsoft Access developed library catalogue system..• Processed all Technical Library related invoices for payment, including the generation of purchase orders, monitored library budget and liaised with Accounts Payable department.• Provided quality customer service to internal/external customers, fellow team members, Engineering staff and management when resolving Technical Library and technical records issues.• Prioritised tasks and carried out in a timely manner as part of the Essendon base Engineering team.
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Yarra Plenty Regional Library
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Melbourne, Australia
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Librarian (casual)
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Dec 2001 - Nov 2004
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Melbourne, Australia
• Provided casual librarian services as and when required to fill short-term gaps in staffing at any of the eight branch libraries.• Provided reference services to patrons on a range of subject, title and author inquiries using a combination of electronic and print resources. • Provided user education to patrons either individually or in groups on how best to access the print and electronic collections via the Yarra Plenty Regional Library network and the Internet.• Solved computer hardware and software queries on public access terminals for users.• Marketed library services by conducting orientation tours, preparing brochures, and deliver high quality customer service to patrons.• Performed all circulation functions such as booking user holds, issuing loans and setting item renewals of loan periods for already borrowed materials. • Was able to gain co-operation and communicated effectively to a broad range of staff and patrons from diverse backgrounds and cultures.• Dealt efficiently with difficult customer situations and presented a positive library image in as expert and professional manner as possible.• Worked effectively under pressure and as part of a team in each of the YPRL branch library locations.• Conformed with all library procedures and safe manual handling practices.
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RMIT University
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Melbourne, Australia
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AMS Data Quality Analyst (Full-time contract)
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Sep 2003 - Oct 2004
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Melbourne, Australia
• As AMS Data Quality Analyst I was responsible for the cleansing of student records data contained within the Academic Management System (AMS) EDRMS.• Classified and merged student records where students had duplicate identifiers, therefore ensuring each student contained a single and unique identifier. • Researched and amended as required activity data to ensure correct course, enrolment, grade, credit transfers and awards data was written to student academic transcripts.• Gained wide experience in working in student administration using PeopleSoft software that supported the AMS EDRMS.• Provided quality customer service to fellow team members and customers including faculty staff and students when resolving data cleansing issues.
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Victorian Aboriginal Community Controlled Health Organisation (VACCHO)
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Melbourne Area, Australia
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Library Cataloguer (Short-term contract)
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Apr 2003 - May 2003
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Melbourne Area, Australia
• Provided specialist classification and cataloguing services to VACCHO.• Classified and catalogued reference and non-fiction materials, including audiovisual and WWW, using AUSMARC format standard online with Inmagic DB Textworks.• Searched NLA, Library of Congress and university libraries for catalogue record titles and downloaded as required.• Created full “original” AACR2 standard catalogue records, incorporating LCSH subject headings and holding statements.
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Ansett Australia (under administration)
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Melbourne Airport
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Data Retrieval Specialist (Full-time)
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Jan 2002 - Sep 2002
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Melbourne Airport
• Used data mining techniques, such as the Internet, CD-ROM, microfilm and IBM mainframe/MVS transactions, to extract and analyse Engineering data and records. • Retrieved data and records and had familiarity with a variety of engineering related documents.• Had a detailed understanding of the relationships between service bulletins and aircraft directives and Ansett generated engineering documentation.• Aided the retrieval of data and records, by researching and producing specialised statistical reports using Excel, Access, Word and the IBM mainframe/MVS based QMF software.
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Exxon Mobil
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Melbourne Area, Australia
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Information Specialist (Short-term contract)
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Nov 2001 - Jan 2002
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Melbourne Area, Australia
• Carried out key word searches, according to specifically requested legal terms, on Australian sourced Exxon-Mobil documents and retrieved from archives as required.• Scanned in full-text archival documents and edit text and graphics as required for spelling corrections and layout using Word and/or Picture Editor applications.• Abstracted and indexed database records in Inmagic DB Textworks for documents and included associated full-text articles as file attachments.
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Airlines and Aviation
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100 - 200 Employee
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Reliability Analyst (Full-time)
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Aug 1999 - Sep 2001
• Analysed, collated and produced engineering reliability reports using Excel, Access, Word and IBM mainframe/MVS QMF and SAS software, for internal and external distribution.• Conceived and developed tabular/graphical/pivotal style reliability reports using Excel, Word and Access software from IBM mainframe/MVS derived QMF and SAS jobs.• Researched and analysed data on engineering delays, cancellations, discrepancies, and component removals and report findings to project team meetings.• Maintained the Lotus Notes developed Reliability Alert Notice database, updated records of corrective action and provided routine analysis on alert trends to staff. • Conducted preliminary investigations, and any required background research, to verify adverse reliability trends and/or alerts in the Ansett aircraft fleet.• Carried out data mining, extraction and statistical modelling of reliability data.
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Production Planning Clerk (Full-time)
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Jun 1996 - Aug 1999
• Created, edited and produced specialised component related engineering work packages for Ansett Australia, outside customer contract and military customer contract components. • Had a detailed knowledge of the computerised engineering component tracking system. Liaised with management to ensure resolution of any production problems.• Prepared specialised statistical reports on workshop performance using mainframe/MVS SQL application QMF, Excel and Word for the Planning Leader and the Avionics Manager.• Compiled reports for ad-hoc committees using SQL application QMF, Excel and Word.
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Avionics Librarian (Full-time)
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Oct 1994 - Jun 1996
• Researched and/or acquired technical publications/articles from local and overseas sources.• Received, processed and catalogued all technical information, including relevant standards.• Monitored the receipt and distribution of journals and renewed subscriptions.• Maintained and updated all catalogues and indexes in all forms for the Technical Library and workshop branch libraries.• Maintained and amended all engineering/aviation publications and documents.• Answered reference inquires from all sources pertaining to availability and location of any technical information; marketed library services.• Investigated developments in Internet, CD-ROM publishing and library automation issues.
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Production Planning Clerk (Full-time)
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Mar 1994 - Oct 1994
• Planned, compiled and forecasted the work requirements of the workshop in helping to resolve production problems.• Created, edited and distributed engineering work packages using computerised engineering component tracking system and provide records management services.• Compiled data reports relating to specific aspects of workshop function and performance.
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I.T. Librarian (Full-time)
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Jun 1993 - Mar 1994
• Identified, accessioned and catalogued computer manuals, technical books, reports and journals that were required for the I.T. Library.• Processed all library related invoices for payment and monitored library budget.• Distributed computer manuals and updates to users upon receipt from software suppliers.• Prepared current awareness bulletins on additions to the library’s collection and placed on the electronic mail bulletin board.• Maintained and developed the library’s collection of Australian Standards and International Standards.• Monitored the receipt of journals and renewed subscriptions.• Provided reference and information services to all staff; marketed library services.
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Sunshine Regional Library Service
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Melbourne Area, Australia
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Spanish Language Cataloguer (Part-time)
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Jun 1992 - Sep 1993
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Melbourne Area, Australia
• Classified and catalogued Spanish language sourced materials, including audiovisual and WWW, using AUSMARC formatting standard with the MARC-EDIT module of LIBS 100.• Searched on the ABN database for existing catalogue records of Spanish language titles and downloaded as required to assist record generation.• Created full “original” AACR2 standard MARC catalogue records for all reference and non-fiction titles, including the addition of LCSH subject headings and holding statements. • Created basic “original” AACR2 standard MARC catalogue records for fiction titles, including holding statements.
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Education
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1995 - 1998RMIT University
Masters of Business, Information Technology -
1992 - 1994RMIT University
Graduate Diploma in Information Services, Information Management -
1983 - 1991La Trobe University
Bachelor of Arts, Majors in Spanish and Linguistics
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