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Bio

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Paul Dransfield is a seasoned IT professional with extensive experience in Windows Server, Active Directory, and network administration. He has worked in various roles, including IT Technician, Computer Consultant, and Field Service Engineer, providing support and maintenance services to customers. Paul holds a diploma from Slindon College and is based in Hatfield Woodhouse, England.

Experience

  • Eddie Stobart Europe
    • York, England, United Kingdom
    • Class 1 General Haulage Driver
      • Jun 2017 - Present
      • York, England, United Kingdom

  • Haven Holidays
    • Reighton Sands
    • Front of house Team Member
      • Mar 2015 - Present
      • Reighton Sands

      Responsible for serving customers with alcoholic beverages and non-alcoholic beverages. Assist with food orders, Looking after the beer and change barrels as and when required. Getting involved with cash and credit card transactions. Worked in the restaurant serving meals, and assisting in customer's requirements. Assisting in Pot Washing and ensuring all aspects of Food and Hygiene regulations.

  • Westfield Academy
    • Watford, United Kingdom
    • ICT Technician
      • Mar 2014 - Feb 2015
      • Watford, United Kingdom

      To provide 1st/2nd line support to the end user, providing support on a variety of things including Desktop/Laptop computer failures, Smart board repairs, Printer repairs, Replacement of Paper in printers. Manage and maintain the use of RM systems. Together with RM, I have supported Windows 3.1 – Windows 7 Server 2000 – 2008 and Microsoft Office 2000 – 2013/365. I have little use of Linux systems and little use of Macs. I was involved in was adding new users to the network, Changing of passwords, and creating usernames, Ensuring a smooth operation of the school system. Dealing with any warranty work needed. I strip down and repair computers install any relevant software to them, I repair printers, and if needed strip down and re-build. Stripped down Laptops/Notebooks and rebuild, as well as fixing any hardware issues including Display replacements. Fixing of TFT Screens, either replacing the screen itself or replacing the bezel. Installing new CAT5e/6 cable for network systems Installing HP Switches and Patch Panels. Installing and configuring of Managed and unmanaged wireless network systems. Answer technical issues over the telephone, and email. Involved in a small amount of backing up and restoring data using backup exec. Involved in Data recovery off corrupted SD Cards and Hard drives. Created and updated intranet/internet pages using Dreamweaver and Fireworks and Serif software.

    • Helpdesk / ICT Technician
      • Aug 2012 - Dec 2013
      • Scarborough

      My duty was to provide 1st line support to the end user, providing support on a variety of things including Desktop/Laptop computer failures, Smart board repairs, Printer repairs, Replacement of Paper in printers. Supporting Windows 7, Server 2008/10 and Microsoft Office 2010. I have little use of Linux systems and little use of Macs. Involved in was adding new users to the network, Changing of passwords, and creating usernames,Ensuring a smooth operation of the network system. Dealing with any warranty work needed. I strip down and repair computers install any relevant software to them, I repair printers, and if needed strip down and re-build.Stripped down Laptops/Notebooks and rebuild, as well as fixing any hardware issues including Display replacements.

    • IT Technician
      • Sep 2004 - Jul 2012
      • Cockermouth

      My duty was to provide 1st/2nd line support to the end user, providing support on a variety of things including Desktop/Laptop computer failures, Smart board repairs, Printer repairs, Replacement of Paper in printers. Manage and maintain the use of RM systems. Together with RM, I have supported Windows 3.1 - Windows 7 Server 2000 - 2008 and Microsoft Office 2000 - 2010 Beta. I have little use of Linux systems and little use of Macs. I was involved in was adding new users to the network, Changing of passwords, and creating usernames, Ensuring a smooth operation of the school system. Dealing with any warranty work needed. I strip down and repaircomputers install any relevant software to them, I repair printers, and if needed strip down and re-build. Stripped down Laptops/Notebooks and rebuild, as well as fixing any hardware issues including Display replacements. Fixing of TFT Screens, either replacing the screen itself or replacing the bezel. Installing new CAT5e/6 cable for network systems Installing Netgear Switches and Patch Panels. Installing and configuring of Managed and unmanaged wireless network systems. Involved in Video editing, and downloading videos from VHS and Cameras and put ontoDVD. Answer technical issues over the telephone, and email. Involved in a small amount of backing up and restoring data using backup exec. Involved in Data recovery off corrupted SD Cards and Hard drives. Created and updated intranet/internet pages using Dreamweaver and Fireworks.

  • ODDFELLOWS ARMS
    • Keswick, Cumbria
    • Front of house assistant
      • Jan 2004 - Sep 2004
      • Keswick, Cumbria

      Responsible for serving customers with alcoholic beverages and non-alcoholic beverages. Assist with food orders,Looking after the beer and change barrels as and when required. Getting involved with cash and credit cardtransactions, and cashing up at the end of the day. Worked in the restaurant serving meals, and assisting in customer's requirements.

  • Glen Mona Inn
    • Ramsey, Isle of Man
    • Assistant Bar Manager
      • Apr 2002 - Aug 2004
      • Ramsey, Isle of Man

      Assistant Manager. Duties included were serving customers with food and beverages. Responsible on allocating jobs to fellow colleagues. Taking various methods of payments including Credit cards, Cash and Cheque. Closing down at the end of every day, Cashing up and banking. I was to order wines, beers and spirits from stockist's. Keeping the bar area clean and tidy for a safe environment. Operation of computers was involves for keeping a record of daily intakes and outgoings. Was involves in giving out wages. Keeping cellar tidy, and free from lines, and any spillages. Was also involved in cleaning beer lines to maintain a good quality pint. Responsible for taking bookings for food, and accommodation. Assist in cleaning rooms, and ensure that a clean and homely environment is met at all times.

  • SGBE FIELD ENGINEERING LIMITED
    • London, United Kingdom
    • Field Service Printer Engineering
      • Jul 2001 - Apr 2002
      • London, United Kingdom

      Responsible for calling in at customer's sites, and repairing customers printers as and when requested. Area covering London and inside of M25. Keeping a record of work done at customer's sites, and producing a report on each job carried out. Involved in stock control, with all the stock I carried with me. Keep a clean appearance and ensure relations with the customers are to the highest. Duties varied from paper jams to stripping down and rebuilding. Faults ranged from fuser unit to the logic board.

  • Alcom Computing
    • Chesham, Bucks
    • Computer Consultant
      • Jan 2000 - Apr 2001
      • Chesham, Bucks

      Responsible for personal computer maintenance, involving hardware fault finding down to component level. Replacing faulty parts with new, and configuring them to relevant operating systems. Software configuration included Dos 6.x, Windows 3.1/3.11 Windows 95, 98, NT and Windows 2000. Installing and configuring Office products, and Outlook express email sever, and Internet explorer 4/5. Installing and configuring Internet providers to customer's computers. Building new systems to individual specification and provided on-site installation and training. Upgrading systems from earlier Pentiums to PII and PIII and AMD systems with high performancegraphics DVD, Sound, Memory, CDROM's and Hard Disk Drives. Supplied and installed networks to local companies like 'Q Peanuts', Pentagon Protection, and others around the Buckinghamshire area. Providing a service in the retail shop, Selling new machines, and giving after sales support to existing customers.

  • Manor House Services
    • Biggleswade, Beds
    • Field Service Engineer
      • Jan 1999 - Jan 2000
      • Biggleswade, Beds

      Responsible for personal computer maintenance, including fault finding down to component level. Software configuration, Operating systems including included Dos 6.x, Windows 3.1/3.11 Windows 95, 98, NT and Windows 2000. Installing and configuring Office products, and Outlook express email sever, and Internet explorer 4/5. Configure HP systems ranging from The Brio to the high spec Kayaks and Net servers. Cable and Network installations. Supported customers like Beechcroft Wandsbrough solicitors, Anchor Trust old people's home, Burk Hunter Brown Surveyors, and Planet Hollywood.

  • Computer Workbench
    • Little Chalfont
    • Computer Consultant
      • Jan 1998 - Jan 1999
      • Little Chalfont

      Responsible for personal computer maintenance, involving hardware fault finding down to component level. Replacing faulty parts with new, and configuring them to relevant operating systems. Software configuration included Dos 6.x, Windows 3.1/3.11 Windows 95, 98, NT and Windows 2000. Installing and configuring Office products, and Outlook express email sever, and Internet explorer 4/5. Installing and configuring Internet providers to customer's computers. Building new systems to individual specification and provided on-site installation and training. Upgrading systems from earlier Pentiums to PII and AMD systems with high performance graphics DVD,Sound, Memory, CDROM's and Hard Disk Drives. Supplied and installed networks to local companies like Annodata and Dataforce. Providing a service in the retail shop, Selling new machines, and giving after sales support to existing customers.

    • Trainee Computer Technician
      • Jan 1997 - Jan 1998
      • Workington, Cumbria

      Assisting in repairs of computers, and hardware diagnostics. Attending to customers need with after sales service. Attending to customers at the shop and advising on their needs. Building new machines, and providing a high standard of support at all times.

  • Fresh Choice
    • Keswick, Cumbria
    • Sales Assistant
      • Feb 1995 - Jan 1997
      • Keswick, Cumbria

      Responsible for stock control and generating a display of fruit and veg to attract customers.Serving customers, which involved till operation and various methods of payment.

  • Rathbone
    • Keswick, Cumbria
    • Sales Assistant
      • Jan 1993 - Jan 1995
      • Keswick, Cumbria

      Serving customers with outdoor equipment like walking boots, and jackets. Serving customer in the integrated restaurant with light snacks and hot beverages. Taking various methods of payments.

    • Engineer / Sales assistant
      • Jan 1992 - Jan 1993
      • Billingshurst

      Maintaining and repairing a wide range of farming implements. Manufacturing Slip Rail Holders (a form of temporary gate). Work in the retail shop which involved stock control, organizing displays, and collecting machinery parts, (often covering a 300 mile trip).

Education

  • Slindon College
    HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES

Suggested Services

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