Experience

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  Community Business Partnership

  • Deputy Director

    • Sep 2015 - Present

    I left the Fish Tank. Joined the Think Tank. To help the Guppy Tank.Compete on Shark Tank.

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  The American Legion

  • 425 I Street NW, Washington, DC 20001 - Mount Vernon Triangle

  • Manager, Board of Veteran Appeals

    • Oct 2011 - Sep 2015
    • 425 I Street NW, Washington, DC 20001 - Mount Vernon Triangle

    Manage a team of appeal representatives who advocate for veterans in the process of appealing their claim for benefits.Provide training, quality review, organizational workflow management, professional development, coaching and mentoring.Interact directly with Congressional offices on claims status reviews and track progress and outcomes.Engage with veterans to explain the immensely complicated claims process, and assist them with navigating the VA systems to facilitate a positive outcome.

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  Blair, Inc.

  • Director of Business Development

    • Nov 2004 - Oct 2011

    *Responsible for evaluating and writing proposal responses to RFI's, RFP's and RFQ's with critical deadlines. * Manage the exhibit and permanent display programs of specialty clients in the hospitality, aerospace, and defense industries * I currently serve as the program manager for a national traveling exhibit for Choice Hotels International *Contract administrator for our GSA AIMS schedule

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  Walk the Talk Productions

  • Program Manager, National AIDS Marathon Training Program

    • Feb 1999 - Feb 2001

    Directly responsible for marketing, recruitment, and enrollment of participants. Provided event organization and leadership for fundraising and completion of Marine Corps Marathon. Raised over $2.6 million in participant contributions for Whitman-Walker Clinic.

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  GEICO

  • Call Center Sales Manager

    • Sep 1985 - Feb 1999

    Responsible for responding to over 900,000 sales inquiries annually. Directed the activities of 250 sales associates, including supervisors, trainers, incoming call operators and clerical staff. Responsible for hiring, training, associate development and retention. Produced a 20% increase in sales results during first year as Call Center Sales ManagerExceeded Sales goals and productivity objectives during tenure as Call Center Sales Manager