Experience

• 

  Peabody Essex Museum

  • Salem, Massachusetts

  • docent

    • Sep 2014 - Present
    • Salem, Massachusetts

    leading school and youth groups around this splendid museum.

• 

  Literacy Program, Cambridge Public Library

  • Cambridge, MA

  • volunteer teacher

    • Jan 2011 - Present
    • Cambridge, MA

    Help new arrivals to our city and country build English conversational and listening skills, and acclimate to (sometimes) mystifying customs.

• 

  I

  • independent writer/project manager

    • Jun 2008 - Present

• 

  AT&T

  • virtual

  • independent contractor

    • Feb 2011 - 2011
    • virtual

    wrote mobility services pages for recast web site

• 

  Carat

  • freelance writer/editor

    • 2009 - 2009

  • freelance writer/editor

    • 2009 - 2009

• 

  Hewlett-Packard

  • Marcom project manager/writer

    • 2002 - 2008

    ▪ Developed marketing communications campaigns and wrote supporting sales collateral and internal communications (web-based and traditional) for services based on SOA, SAP, Microsoft and HP technologies ▪ Developed and co-produced podcast series Expert Opinion and interviewed HP Services technology leaders ▪ Contributed to Change Artists’ “In the Trenches” podcast series ▪ Cultivated client references for testimonial case studies, digital videos, press announcements and sales proposals ▪ Worked independently and in collaboration with clients, managers, technologists and creative team members

• 

  Ace Research

  • Writer|editor|researcher

    • 1997 - 2008

    • Carat• Zipcar • Rosen Publishing • Catapult Thinking • Thunderhouse • Bose Corporation • Boston Police Department • Boston Symphony Orchestra• DC Heath • Lucent Technologies • Great Lakes Science Center • O'Reilly & Associates • Simon & Schuster • Tarragon Interactive • Viking/Penguin New Media

• 

  Razorfish

  • Senior web writer

    • 2000 - 2001

    ▪ Wrote, produced, edited and proposed branding and marketing recommendations for high-profile Business-to- Business and Business-to-Consumer web sites, notably Lycra.com for DuPont

• 

  Compaq

  • United States
  • IT Services and IT Consulting
  • 700 & Above Employee

  • Web site editor

    • 1999 - 2000

    • Coordinated and edited content for Compaq Services public and internal web sites ▪ Monitored and evaluated site responses, updating the content and format according to usability criteria.▪ Edited, produced and built readership of Webwise, a pioneering intranet site, updated weekly, to inform and engage services staff Columnist ▪ Proposed, researched and wrote biweekly Internet-related column, as well as weekly Cool Site for AltaVista Marketspace, a Compaq spinoff site

  • Writer

    • 1997 - 1999

    Network Products Group▪ Wrote and produced case studies, based on client interviews ▪ Wrote and posted articles on Digital site ▪ Maintained and published new sales on corporate intranet ▪ Developed accounts as reference sites for new and prospective customers ▪ Referred sales account representatives seeking references to mature accounts ▪ Wrote case studies, marketing materials, and edited articles the Network Product Guide ▪ Performed competitive research Media Communications Group Delivered a wide variety of marketing and sales training projects for Digital's internal ad agency: ▪ Wrote and produced marketing and sales training communications for print, taped and live presentation ▪ Wrote corporate identity brochure ▪ Edited Digital at Work, an anecdotal company/technology industry history ▪ Planned and produced product announcements, campaigns, marketing and training materials ▪ Wrote scripts, product literature, proposals and sales collateral

• 

  WGBH

  • researcher on NOVA

    • 1977 - 1980