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Bio

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Patrick R. is a seasoned IT professional with 5+ years of experience in computer systems maintenance, configuration, and reliable operation. He holds various certifications in cybersecurity, IT support, and automation. With expertise in network servers, virtualization, and disaster recovery, Patrick provides technical support and leads desktop and helpdesk efforts. Patrick R. is a skilled IT professional with a strong background in computer systems, network servers, and virtualization. He has experience in installing and upgrading computer components and software, managing virtual servers, and integrating automation processes. Patrick is also knowledgeable in cybersecurity, with certifications in Cybersecurity Risk Management Framework, (ISC)2 Security CISSP, and Google Cybersecurity.

Credentials

  • Cybersecurity Risk Management Framework
    Infosec
    Oct, 2023
    - Apr, 2026
  • (ISC)2 Security CISSP (ISC2-CISSP)
    ISC2
    Sep, 2023
    - Apr, 2026
  • Google Cybersecurity
    Coursera
    Sep, 2023
    - Apr, 2026
  • Google IT Automation
    Coursera
    Sep, 2023
    - Apr, 2026
  • Google IT Support
    Coursera
    Sep, 2021
    - Apr, 2026

Experience

  • Six Industries
    • Phoenix, Arizona, United States
    • Chief Technology Officer
      • May 2019 - Present
      • Phoenix, Arizona, United States

      - Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization- Install and upgrade computer components and software, manage virtual servers, and integrate automation processes- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues- Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure- Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures- Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions- Responsible for capacity, storage planning, and database performance- Maintaining computer networks including mainframes, VPNs, routers and other physical hardware- Installing and configuring network equipment- Creating firewalls and updating virus protection software and data security systems to keep data and communications protected- Monitoring computer systems to improve network performance for all systems- Troubleshooting, resolving, and communicating networking issues to other employees and management- Implementing disaster recovery procedures- Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems- Recommend upgrades for existing systems and programs- Develop separate elements of a software that work well in the program as a whole- Create various diagrams, flowcharts and models that illustrate the type of code needed for programmers- Ensure continued functionality of a program during maintenance and testing of software

Suggested Services

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Industry Focus. “Computer and Network Security”

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