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Patrick Masila is a seasoned hospitality professional with extensive experience in housekeeping, sales operations, customer service, and event management. He has held various roles in hotels and resorts, including Executive Housekeeper and Housekeeping Supervisor. Patrick holds a Diploma in Front Office Operations and Housekeeping Management from Mountain Top Institute and a K.C.S.E Certificate in Biology and Chemistry.

Credentials

  • First Aider
    St. John Ambulance Kenya
    Feb, 2021
    - Apr, 2026
  • Ace of initiative award 2018
    ibis Styles Hotel-Nairobi Westlands

Experience

    • Kenya
    • Hospitality
    • 1 - 100 Employee
    • Executive Housekeeper
      • Jan 2023 - Present

    • Housekeeping floor /laundry supervisor
      • Sep 2017 - Present

      My responsibilities are conducting morning briefing and job allocations,supervise daily activities at the floors and laundry operations, daily room reports and discrepancies,handling guests requests, complains and resolving them,in job staff training and new staff recruitment.

  • Tune Hotels Westlands
    • Nairobi Westlands
    • Guest Room Attendant
      • Jun 2016 - Sep 2017
      • Nairobi Westlands

      Cleaning of all types of guest rooms,daily room status report,handling of guests requests and cleanliness.

  • Lukenya Getaway
    • Athi river, Lukenya hills.
    • Housekeeping Supervisor
      • Jul 2015 - May 2016
      • Athi river, Lukenya hills.

      My responsibilities were conducting morning briefing and job allocations,supervise daily activities at the floors,daily room reports and discrepancies,handling guests complains and resolving them,in job staff training.

    • Housekeeping Supervisor
      • Sep 2014 - Feb 2015
      • Egypt

      My responsibilities were conducting morning briefing and job allocations,supervise daily activities at the floors,daily room reports and discrepancies,handling guests complains and resolving them,in job staff training.

    • Senior Linen Clerk
      • Mar 2012 - Apr 2014
      • Nakuru, Kenya.

      Linen keeping and monthly housekeeping stock take. In charge of uniform and Hotels linen. Housekeeping reports and record keeping. Managing housekeeping stock levels and monthly costs. In charge of departments requisitions from main store.

  • Green Hills Hotel
    • Nyeri county
    • Guest Room Attendant
      • Apr 2010 - Jan 2011
      • Nyeri county

      Cleaning of all types of guest rooms,daily room status report,handling of guests requests and cleanliness.

Education

  • 2010 - 2011
    Mountain Top Institute
    Diploma, Front Office Operations and Housekeeping Management.
  • 2002 - 2005
    Masii Sda Secondary School
    K.C.S.E Certificate, biology and chemistry

Suggested Services

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Industry Focus. “Hospitality”

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