Bio
Experience
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Customer Success Manager
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Nov 2022 - Present
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Operations Coordinator
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Mar 2022 - Jun 2023
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Business Continuity Coordinator
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May 2020 - Jun 2023
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IT Support Specialist
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Sep 2019 - May 2020
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Rogers & Gray Insurance
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Kingston, MA
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Consultant - Small Business Insurance
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Mar 2018 - Aug 2019
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Kingston, MA
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Xactly Corp
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1860 Blake Street, Denver, CO
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Account Executive - Mid Market
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Feb 2016 - Dec 2017
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1860 Blake Street, Denver, CO
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United States
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Software Development
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700 & Above Employee
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Customer Account Manager
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Aug 2014 - Feb 2016
Essential Responsibilities: ▪ Utilize sales and customer service background to provide account management to over 100 customers.▪ Work directly with the business owners to recommend products and services that contribute to their growth and competitiveness in the marketplace.▪ Attain in-depth knowledge of Epicor’s software solutions, as well as the hardware, lumber, and building materials industry.▪ Work directly with executive and marketing teams to discuss ongoing opportunities, future campaigns, upcoming releases, and strategies.
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Business Development Representative
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Mar 2013 - Aug 2014
Essential Responsibilities ▪ Identify qualified business opportunities within target market industry▪ Keep records and extensive documentation in Sales Force▪ Interact directly with sales representatives and marketing team to provide input▪ Research current market trends and happenings in the automotive industry
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Houston Ballet
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Houston, Texas Area
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Academy Administrator
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Oct 2011 - Jan 2013
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Houston, Texas Area
▪ Organize and execute a six week summer intensive program for over 300 students▪ Develop regional, national, and international marketing strategies, including the creation of collateral and sales materials▪ Oversee Academy social media and website content, as well as all email communication▪ Assist Academy Director with all public relations materials such as press releases, online forums, and events▪ Prepare and maintain the annual Academy budget, as well as coordinate and track scholarships, financial aid, and stipends
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United States
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Musicians
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1 - 100 Employee
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Marketing Associate
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Apr 2010 - Sep 2011
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Ticketing Associate
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May 2008 - Sep 2011
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Scanning Supervisor
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Sep 2005 - Apr 2010
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Education
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2001 - 2005Gordon College
Bachelor of Science (BS), Business Administration and Management, General
Suggested Services
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Industry Focus. “Marketing and Advertising”
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