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Patrick Estepa

Professional Services Engineer - Team Lead at Group Elite Communications
Intro Book
Patrick Estepa, a seasoned IT professional with 10+ years of experience in Professional Services, VoIP, and Cisco Technologies, leading teams at Group Elite Communications and NICE Ltd.
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Location
Chula Vista, California, United States, US
Skills
  • Professional Services
  • Voip
  • Software Implementation
  • Integration
  • Cisco Technologies
  • Show all
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Bio

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Patrick Estepa is a seasoned expert in professional services, VoIP, and telecommunications, with a decade-long tenure as a Team Lead at Group Elite Communications. Prior to that, he spent 17 years at NICE Ltd, where he held various roles, including Professional Services Engineer and Subject Matter Expert. Throughout his career, Estepa has developed a strong foundation in software implementation, integration, and troubleshooting, with expertise in Cisco Technologies and the Internet Protocol Suite. His experience in system deployment and software development has equipped him with a unique ability to drive technical support and solutions. Estepa holds a long-standing presence in the Greater San Diego Area, with a proven track record of delivering exceptional results in his professional services and technical support endeavors.

Experience

  • Group Elite Communications
    • Chula Vista, California, United States
    • Professional Services Engineer - Team Lead
      • Jun 2014 - Present
      • Chula Vista, California, United States

  • NICE Ltd
    • United States
    • Software Development
    • 700 & Above Employee
    • Professional Services Engineer - Team Lead
      • Feb 2013 - May 2014

    • Professional Services Engineer
      • Aug 2008 - Jan 2013

    • Subject Matter Expert
      • Jul 2007 - Jul 2008

    • Implementation Engineer
      • Mar 2000 - Jun 2007

    • Customer Support Engineer
      • Oct 1996 - Feb 2000

  • Teledyne Ryan Aeronautical
    • Greater San Diego Area
    • Computer Technician I II III
      • Jun 1985 - Jul 1996
      • Greater San Diego Area

Suggested Services

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Industry Focus. “Information Technology and Services”

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