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Bio

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Patrick Echols is a seasoned IT professional with extensive experience in help desk, IT support, and technical assistance. He has worked in various roles, including Information Technology Help Desk, Helpdesk Associate, and Instructional Aide - Computer Lab. He holds a Bachelor’s Degree in Computer and Information Sciences and Support Services from Texas A&M University–Central Texas.

Experience

  • Temple ISD
    • Temple, Texas, United States
    • Information Technology Help Desk
      • May 2021 - Present
      • Temple, Texas, United States

  • McLane Company, Inc.
    • Killeen/Temple, Texas Area
    • Helpdesk Associate
      • Mar 2016 - Apr 2021
      • Killeen/Temple, Texas Area

    • Process Technician
      • Jul 2016 - Mar 2017
      • Austin, Texas Area

    • Inventory Management Specialist
      • Sep 2014 - Jul 2016

    • Instructional Aide - Computer Lab
      • Aug 2010 - Dec 2013

      Maintained computer equipment and classroom network on both Apple and PC hardware.Instrumental as a systems tester for new educational software such as CEI and STMath.

    • Substitute Teacher
      • Aug 2008 - Jun 2010

      Elementary – High-school as an interim position focusing on Math, Science, and History.

    • Administrative Assistant
      • Sep 2005 - Mar 2007

      Maintained confidential records via Banner System and copied student data using specialized equipment.Promoted from Mail Clerk to Admin. Clerk Level I in 2006 due to favorable job performance.

    • Testing Proctor
      • Nov 2004 - Jul 2005

      Maintained confidential records and filed them accordingly via simple database.Assisted in student testing including state legislated exams.

    • Shipping Receiving Clerk
      • Aug 2003 - Jan 2004

      Managed and shipped customer orders via FedEx shipping/receiving system.Multiple tasks associated with line freight and shipping.

    • Internship
      • Dec 2003 - Dec 2003

      Internship in Database Management.Built and developed database for warehouse inventory using MS Access.Set up print-server via network and assisted in testing systems and operations.Maintained confidential records.

Education

  • 2011 - 2015
    Texas A&M University–Central Texas
    Bachelor’s Degree, Computer and Information Sciences and Support Services

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer and Information Technology”

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