Experience

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  Archie Rose Distilling Co.

  • Sydney, New South Wales, Australia

  • Quality Assurance Coordinator

    • Aug 2023 - Present
    • Sydney, New South Wales, Australia

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  Intelligent Blends

  • Quality Manager

    • Mar 2015 - Feb 2022

    Implemented the company’s safety, BRC and HACCP quality systems, standards and procedures to national and international standards.Managed a team reported directly to VP of operations on the performance of site’s Quality Management Systems and any needs for improvement.Ensured the promotion of awareness of customer requirements and training program throughout the organizationLiaise with external assessment bodies on all matters related to the external accreditation process.Promoted continual improvements of the in house safety and quality management system.

• 

  SalDoce Fine Foods

  • Australia
  • Food Production
  • 1 - 100 Employee

  • QA and Product Development Manager

    • Jul 2013 - Sep 2014

    Quality Assurance Manager• As quality manager, implemented company’s HACCP quality procedures, standards and specifications to national and international standards. Managed audit and certification process for quality as well as health and safety• Established quality requirements from external raw material suppliers and implemented integrated financial and quality assurance systems. Improved waste elimination of company’s operational processes by 20%• Monitored product performance, and cost of allergen testing and raw material suppliers by gathering relevant data and producing statistical reports. • Improved customer focus processes by reducing customer complaints and reducing case closing period, improvement of 30% from previous year. Product Development Manager• Penetrated the fine food market in South East Asia, China, Brazil and Korea. Managed export of products and directly contributed to 15% growth in sales over six months period• Managed a team of four members and monitored performance of co-manufacturers for continuous improvements reporting directly to director of the company

  • Quality Manager

    • Jul 2013 - Sep 2014

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  Life Technologies

  • Carlsbad, CA

  • Production Scientist

    • Jan 2007 - Jan 2013
    • Carlsbad, CA

    -Perform quality control and data analysis of various reagents, components and finished product. - Perform troubleshooting and variable identification for various assays, report findings to team management and other team members with recommendations for improvement. - Perform extensive experimentations to develop new documentations utilizing the most current technology invented by the company to improve quality of product and optimize cost cutting. - Operations, setup, troubleshooting and cleaning of up to 750L bioreactors and analyses of cell culture performance for the production of various competent cell strains. - Communicate manufacturing problems and recommending improvements effectively to management, team and other representatives from different departments for optimization in product quality. Leadership Roles: - Train and lead other team members on various fermentation and QC processes. - Work closely with laboratory manager and scientists in experiments to determine the ID of contaminants by DNA sequencing. - Collaborated with R&D for up-scaling and improvements of existing products. - Collaborated with R&D and marketing teams to design, recommend and implement new prototype products. - Collaborated with the customs, operations and marketing teams to manage cost cutting and cost effectiveness of new products. - Project: Engineering process maps, data management update and upgrade- Developed engineering process maps over several areas to demonstrate process flow, focusing areas of improvements and tracking metrics. - Developed Standard Operating Procedures (SOPs) for custom products. - Updated current SOPs to ensure product optimization. - Troubleshoot and optimized existing process documents for problem products. - Generated Quality Assurance metrics for product optimization. - Member of grassroots team to improve the safety culture at work.

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  Hilton Hotel Gaslamp Quarter

  • Greater San Diego Area

  • Marketing/ PR Intern

    • Mar 2006 - Mar 2007
    • Greater San Diego Area

    Provided efficient and courteous telephone service to internal and external customers. Organized wake-up calls, messages for guests and employees. Handled customer concerns and complaints, communicated the issues to managers. Directed other departments such as engineering and housekeeping to meet customers' needs

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  Systems Biotechnology laboratory

  • Undergraduate Research Assistant

    • Jan 2006 - Dec 2006

    Executed fluxomics analysis of microorganisms using labeling experiments. Investigated metabolic quantification and functional analysis of a number of E. coli and yeast strains. Conducted comprehensive study and comparison of transcriptional and metabolic regulations.

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  UC San Diego

  • Group Leader

    • Jan 2006 - Dec 2006

    Lead group, organizing deadlines and setting goals, and ensured timely completion of project. Produced in vitro tissue culture model using 3-D fibroblast-collagen lattice for wound healing.

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  Protein Data Bank, San Diego Supercomputer Center

  • Undergraduate Research Assistant

    • Mar 2006 - Jun 2006

    Researched the mitochondrial protein "Smac" and the apoptosis pathway for various cancer cells. Created educational presentations highlighting structure and metabolic pathway utilizing PDB software.

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  San Diego Mesa College

  • Laboratory assistant

    • Jan 2002 - Jun 2003

    Communicated with other team members undergoing basic chemistry laboratory techniques including buffer preparation, autoclave and glass wash techniques. Demonstrated the ability to work safely, efficiently, accurately and precisely.