Experience

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  KLB SERVICES COMPTABLES | ACCOUNTING SERVICES

  • Payroll Specialist

    • Oct 2019 - Present

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  Mortgage Intelligence

  • Laval, Quebec

  • Broker Resource Coordinator

    • Jan 2014 - Oct 2019
    • Laval, Quebec

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  Maple Leaf Foods Inc

  • Customer Demand Planning Manager

    • May 2008 - Dec 2013

    • Advise of opportunities, trends, and insights to improve business performance• Analyze customer demand information and performance metrics and provides Sales team with value add communication• Leads a collaborative process with internal and external customers to collaborate on forecasts, share information, address issues and concerns and review performance • Manage customer warehouse forecasts as applicable to support vendor managed inventory for our customers• Maintains feature analysis data and conducts feature post-game reviews.• Responsible to monitor customer forecast accuracy and address issues / gaps and lead initiatives to improve• Monitor actual customer demand against forecast and support internal and external communication requirements• Drive more profitable business decisions through sales and operations planning• Develop a detailed understanding of the factors that influence promotional demand• Maintain customer demand related information: distribution, listings, forecasts impacts and ensures information is communicated to Category Demand Managers etc.• Work with Category Demand Managers in hypercare / allocation / capacity constraint situations, and provides communication to Customer Service and Sales• Single Point of Contact (SPOC) for Sale

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  Sun Life Financial

  • Deployment Analyst

    • Sep 2003 - May 2008

    • Analyze new enrolments to group benefits program. Manage the online enrolment tool and process annual re-enrolments. • Participate in testing sessions to ensure proper roll out of the online enrolment tool.• Provide support to client administrators on their day-to-day data management and payroll management through the Oasis administrative system, Plan Sponsor Services System and CHESS (claims system).• Convert information received from clients who submit tape or manual data changes onto the online administrative system.• Map out client contract structures in order to transfer information onto the Oasis administrative system