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Patricia Simpkins is a seasoned professional with a proven track record of delivering high-quality writing and technical expertise. As a Paraeducation Specialist at Valley View Elementary and Intermediate Schools, she has honed her skills in customer service, education, and documentation. With experience working as a social media rater, temporary office assistant, and contract technical writer, Patricia has developed a versatile skill set that enables her to adapt to various roles and industries. Holding a Bachelor of Arts degree in Professional Writing and Literature from Miami University, Patricia brings a strong foundation in writing, editing, and communication to her work.

Experience

  • Valley View Local Schools - Ohio
    • Germantown, Ohio, United States
    • Education Aide
      • Aug 2023 - Present
      • Germantown, Ohio, United States

      Paraeducation Specialist at Valley View Elementary and Intermediate Schools.

  • Appen
    • Germantown Ohio US
    • Social Media Rater
      • Oct 2020 - Dec 2021
      • Germantown Ohio US

      Worked from home as a social media rater to categorize posts and help screen for "fake news"

    • Temporary Office Assistant
      • Nov 2016 - Mar 2017
      • Miamisburg, OH

      Scanned and linked client billing information and attorney letters into medical billing databases and pulled overpayments and rejected payments to route to appropriate department.

  • Traditions Building Group
    • West Chester and Montgomery, OH
    • Sales Assistant/Model Attendant
      • Mar 2016 - Nov 2016
      • West Chester and Montgomery, OH

      Greeted visitors, gave tours of model homes, entered visitor data into Insightly customer database, updated sales literature, and performed clerical duties in support of Sales Manager.

  • Robert Half Office Team
    • Contingent Network Systems in West Chester, Oh
    • Temporary Office Assistant
      • Nov 2015 - Feb 2016
      • Contingent Network Systems in West Chester, Oh

      Worked in the MSP Billing office, tracking and searching for invoices using Excel, Razor, and Pivot, filing invoices, calling vendors and customers to verify and request information, and paying past due bills.

  • Elder-Beerman
    • Dayton, Ohio
    • Lead Sales Associate
      • Nov 2010 - Aug 2015
      • Dayton, Ohio

      ·Greeted customers and answered questions in person and over the phone.·Operated POS terminal, sold and ordered merchandise, and fielded questions to credit and customer service call centers.·Set sales, performed opening and closing procedures, did inventory counts and markdowns, and trained new ...

    • Veterinary Assistant/Receptionist
      • Jan 2008 - Feb 2009
      • Germantown, OH

      ·Answered incoming calls, scheduled appointments, fielded questions from clients, checked in animals for appointments, boarding, treatment, and surgery.·Used Intravet to enter information into patient histories and invoice clients.·Filled prescriptions, cleaned surgical equipment, checked out pat...

  • JC Penney
    • Dayton, OH
    • Fine Jewelry Sales Associate (Seasonal)
      • Nov 2007 - Jan 2008
      • Dayton, OH

      ·Sold fine jewelry and watches for the holiday season, and answered inquiries by customers in person and on the telephone.·Operated cash registers, performed minor watch repairs and adjustments, and sent out jewelry for offsite repair.·Aided in opening and closing procedures, performed inventory ...

    • Seasonal Fashion Consultant
      • Nov 2006 - Feb 2007
      • Dayton, OH

      ·Took incoming calls from customers, entering orders on a mainframe terminal, answering inquiries, and referring callers to customer support if necessary.

    • Contract Technical Writer
      • Aug 2004 - Oct 2004
      • Dayton, OH

      ·Worked as a contract technical writer at Paxar Corporation, updating barcode printer manuals for McDonald's, Pizza Hut, and other customers.·Converted old documentation files from Ventura Publisher to Microsoft Word, and converted finalized manuals into Adobe Acrobat (PDF) files.

    • Contract Technical Writer
      • Jan 2004 - Apr 2004
      • Dayton, OH

      ·Worked as a contract technical writer at Paxar Corporation, updating barcode printer manuals for McDonald's, Pizza Hut, and other customers.·Converted old documentation files from Ventura Publisher to Microsoft Word, and converted finalized manuals into Adobe Acrobat (PDF) files.

    • Contract Proofreader
      • Apr 2003 - Jul 2003
      • Dayton, OH

      ·Worked as a contract proofreader at Sabatino-Day, proofreading ads, signs, newsletters, and web site content.·Researched proofing and trademark standards.·Filed job folders and artwork samples.

  • Matrix Systems
    • Dayton, OH
    • Technical Writer/Sales Support
      • Jan 1998 - Jul 2002
      • Dayton, OH

      ·Created on-line help using RoboHelp Windows help authoring tool.·Wrote hard-copy manuals to document Frontier Access Control software.·Edited existing manuals and online help to reflect changes in earlier software.·Wrote software user documentation for Atlantis Time and Attendance software and c...

    • Contract Technical Writer
      • Sep 1997 - Jan 1998
      • Dayton, OH

      ·Created on-line help and on-line user guide at NCR using RoboHelp Windows help authoring tool.

    • Technical Writer
      • Oct 1995 - Nov 1996
      • Dayton, OH

      ·Researched software and interviewed developers to write user manuals for ASI Public Safety Suite software products using Microsoft Word.·Created on-line help using RoboHelp Windows help authoring tool.

    • Contract Technical Writer
      • Mar 1994 - Oct 1995
      • Dayton, OH

      At AT&T Global Information Solutions,·Completed the Development Request for Proposal and Training Request for Proposal, the Business Plan, Project Plan, and Competitive Analysis for the Solutions Integration and Design service.·Produced the Network and Systems Management Sales Service Guide, ...

    • Independent Contract Technical Writer
      • Feb 1993 - Feb 1994
      • Dayton, OH

      ·Wrote user and system administrator manuals for bar code printers and software, database software, and order entry software·Wrote on-line help for the Monarch Marking Automated Order Entry System.

    • Technical Writer
      • Nov 1987 - Jan 1993
      • Dayton, OH

      ·Planned, scheduled, wrote, and desktop published user, installation, and reference manuals for Local Area Network hardware and software·Wrote on-line documentation in the form of help screens and README files·Interviewed and trained new writers and contractors.

    • Technical Writer
      • May 1987 - Nov 1987
      • Dayton, OH

      -Worked under the avionics hardware and software documentation contract in the System Avionics Division Library at WPAFB, providing documentation support for the Air Force Wright Aeronautical Laboratories Avionics Lab-Edited and formatted manuals, product specifications, and interface control doc...

Education

  • 1981 - 1985
    Miami University
  • 1978 - 1981
    Walter E. Stebbins High School

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Industry Focus. “Writing and Editing”

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