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Patricia Novak is a seasoned professional with a strong background in sales, marketing, and customer service. She has experience in visual merchandising, graphic design, and project management. Novak has worked in various roles, including Visual Merchandising Manager, Shift Supervisor, and Contract Graphic Designer.

Experience

  • All Time Detection
    • Port Chester, NY 10573
    • Office Assistant
      • May 2018 - Present
      • Port Chester, NY 10573

      o Digitizes customer account information for Sedona & eFile Cabinet systemso Answers phones, screens & directs calls to the appropriate departmentso Responds to customer billing questions with a positive demeanor & receives paymentso Creates spreadsheets regarding financial information and vehicle trackingo Fulfills Ad-hoc projects & requests, & orders office supplies

  • Jerry's Artarama
    • Norwalk, Connecticut
    • Visual Merchandising Manager
      • Jul 2017 - May 2018
      • Norwalk, Connecticut

      Customer service is always first. I provided product knowledge to customers while managing 10 employees, building displays & providing office support. o Facebook administration, PowerPoint presentations, & customer relationso Epicor Eagle Management System & POS

    • Shift Supervisor
      • 2016 - 2017
      • Norwalk, CT

      Managed 20 – 25 employees with & without “special needs.” Built trusting relationships with staff & delegated tasks: recovery, donations, merchandising, sorting & pricing.o Executed opening & closing procedures, cash management, store meetings, & customer service

    • Assistant Manager
      • 2013 - 2015
      • New Canaan, CT

      Educated the community on our philanthropic mission, while managing store events & client expectations.o Customer service, sales, marketing, community outreach, visual merchandising, robust presentation skills & public speakingo Management of: Work schedules, shopping events, cycle counts, inventory levels, cash control, damages & sales reportso Listrak & Facebook administration, photography support, assisted in writing press releases & submitting web updates

    • Contract Graphic Designer
      • 2012 - 2013
      • Throughout Connecticut

      Concurrently handled multiple projects with the same degree of priority, for multiple companies.o Created brochures, direct mail, e-mail notifications, invitations, charts, & graphic elements within established branding guidelines & time frameso Responded flexibly to the changing needs of the businesses

    • Marketing Associate & Designer, AVP
      • 2003 - 2011
      • Stamford, CT

      2006: Our division was sold to Legg Mason; 2009: Promoted to AVPEffectively collaborated with cross-functional teams, to achieve common goals. Brought materials to market on time & within budget.o Designed materials for print & web as well as PowerPoint presentationso Collaborated with associates, managed expectations & adjusted timelines as neededo Scheduled team meetings for input on developing deliverableso Managed & trained in-house, contracted designerso Logged information into the Party Access Management System (PAM)o Assisted IT with testing new systems from an end-user perspectiveo Developed an archive to track image usage across all marketing materialso Recommended process improvements & routed materials through the legal department

Education

  • SOUTHERN CONNECTICUT STATE UNIVERSITY
    Bachelor's degree, Studio Art; Specialization in Graphic Design
  • Norwalk Community College
    Non-degree continuing education, HTML, CSS & Dreamweaver

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Marketing and Advertising”

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