Bio
Experience
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Director, Business Development Operations
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Jun 2022 - Present
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Navin Haffty
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Westborough, MA
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Director of Sales and Marketing
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Feb 2013 - May 2022
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Westborough, MA
Executed sales and marketing strategies in pursuit of increasing brand awareness and enabling sales team to achieve success and meet annual bookings targets. Oversaw staff of four, including sales and marketing analyst, sales and marketing support specialist, and two executive assistants supporti...
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Sales Support and Proposal Manager
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Jan 2008 - Jan 2013
Reporting to president/CEO and working closely with vice president of sales, executed programs to onboard, train and enable sales staff to meet annual quotas. - Developed and conducted sales training program. - Participated in recruiting and onboarding efforts. - Developed and executed quality control measures and maintained quality standards for outgoing proposals and project deliverables. - Implemented SharePoint technology solution for efficiencies in proposal generation, collaboration and review. - Supervised three sales coordinators and three administrative resources.Notable results: During period of growth and organizational change, directly contributed to effectiveness of new sales team’s ability to reach sales quotas. Made significant improvements in proposal quality and workflows.
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Human Resources Manager
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Jan 2001 - Jan 2008
Established human resources and recruiting departments for the company during its peak growth period. Designed and implemented human resources policies. Created programs and solutions for recruiting, onboarding, performance management, and employee retention. Implemented technology to convert department from paper files to online solutions. Managed full life-cycle recruitment of exempt- and non-exempt level positions. Other responsibilities and accomplishments included:- Ensured compliance with state and federal employment laws, including FLSA.- Project managed implementation of HRIS and payroll systems (ADP HR/B and iPay).- Managed company’s benefits programs, including health and 401k.- Initiated and managed employee background check and drug testing program.- Oversaw enterprise-wide recruiting efforts.- Managed consulting engagement resourcing.- Developed and implemented onboarding and orientation program for new employees.- Created manager boot camp training program for employees with supervisory responsibility.- Incorporated progressive disciplinary process to assist managers with documenting and managing employee performance and behavioral issues.- Liaised with outside legal counsel as needed.- Developed and refined human resources policies.- Created Canadian-specific company policies, benefits programs and managed recruiting efforts in Canada during company’s footprint expansion.- Supervised human resources, recruiting and administrative staff.Notable results: Built human resources department from the ground up. Brought company into compliance with human resources regulations and laws. Developed recruiting engine to effectively fulfill the hiring needs of a company experiencing high growth. Managed consulting engagement resourcing to maximize utilization. Successfully rolled out recruiting, onboarding and benefits programs for Canadian expansion.
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Executive Assistant to President/CEO
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May 1998 - Jan 2001
Provided executive support to president/CEO, including calendar and travel management. Project managed office expansions, retractions, relocation, and subletting. Project managed voice over IP phone system implementation for corporate office and remote employees. Requested additional responsibilities resulting in role branching out to include office management and marketing (conference and event coordination, marketing agency relationship management, print advertising, press releases, collateral development and website redesign). Supervised office staff, including sales support personnel, administrative assistants and receptionist.Notable results: Effectively contributed to CEO’s ability to elevate firm out of stagnant revenue period to a high-growth phase.
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Marketing Manager
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Aug 1995 - May 1998
Developed marketing strategies, advertising programs, public relations campaigns, sales and direct mail campaigns in an entrepreneurial, fast-paced environment. Worked closely with company president to develop highly technical PowerPoint presentations. Managed website and web analytics reporting....
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Education
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2011 - 2015Nichols College
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2005 - 2008Newbury College
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