Experience

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  State of Maryland Department of Budget and Management/Health Benefits

  • 301 W. Preston Street, Baltimore, MD 21201

  • Administrative Specialist

    • Mar 2002 - Sep 2012
    • 301 W. Preston Street, Baltimore, MD 21201

    Provided administrative/clerical duties for the Dependent Verification Unit. Use of Microsoft Word, drafted memos, responded to employee inquiries, reviewed documentation to ensure dependents met the State guidelines. Assisted Regular/Retirees with Health Benefits. Utilized Health Benefits System to expedite tasks, reviewed No Response List from the Health Plans, and created letters based on the information at hand. Made notations in the Health System, Customer service duties, handled walk-ins regarding issues with employee benefits. Sent out HIPPA Release Forms to ensure privacy of Health Benefits. Typed notification of termination of benefits.

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  State of Maryland Department of Juvenile Justice- William Donald Schaefer House

  • 907 Druid Park Lake Drive, Baltimore, MD 21217

  • Office Secretary

    • Sep 1998 - Mar 2002
    • 907 Druid Park Lake Drive, Baltimore, MD 21217

    Provided administrative/clerical duties and created word documents. Created reports, memos, and researched costs and ordered all supplies. Coded and logged in bills. Handled all petty cash transactions and created daily census. Personnel liaison for the facility. Assisted with routine software problems and handled all resident funds requests and close outs.

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  State of Maryland Department of Health and Mental Hygiene

  • 300 W. Preston Street, Baltimore, MD 21201

  • Office Secretary

    • 1996 - Sep 1998
    • 300 W. Preston Street, Baltimore, MD 21201

    Data entry of information relevant to Nursing Homes. Worked under the supervision of certified RNs. Inputted information reviewed by the Federal Government Agencies. Typed letters, customer service duties and filed.

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  State of Maryland Department of Human Resources/DHR Personnel

  • 311 W. Saratoga Street, Baltimore, MD 21201

  • Office Secretary

    • Oct 1993 - Apr 1994
    • 311 W. Saratoga Street, Baltimore, MD 21201

    repared documents for sign-off and deadlines to Executive staff and the Department of Human Resources Secretary.processing, filing, customer service/receptionist duties,