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Pat Tolman Smith

Payroll and Benefits Specialist at Ranger College
Intro Book
Seasoned sales and management professional with 15+ years of experience in various industries.
  • Claim this Profile
Location
Temple, Texas, United States, US
Skills
  • Management
  • Negotiation
  • Sales
  • Team Building
  • Customer Service
  • Show all
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Bio

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Pat Tolman-Smith is a seasoned sales and management professional with 15+ years of experience in various industries, including mortgage lending, sales operations, and customer service. He has held leadership positions in call centers, managed teams, and developed training programs. Pat has a strong educational background in business administration and has received awards for his outstanding performance. Pat has experience in negotiation, team building, customer service, sales, and leadership, making him a versatile and skilled professional. He has worked in various roles, including Payroll and Benefits Specialist, Inside Sales Rep II/Customer Service, Customer Care Manager, Order Entry Engineer/Trainer, Business Training Consultant, Sales and Service Coordinator, Corporate Lending Trainer, and Self-Employed Realtor.

Experience

  • Ranger College
    • Ranger, Texas
    • Payroll and Benefits Specialist
      • Jul 2018 - May 2022
      • Ranger, Texas

  • JELD-WEN, Inc.
    • Houston, Texas Area
    • Inside Sales Rep II/Customer Service
      • Aug 2016 - Jul 2018
      • Houston, Texas Area

  • MooreCo Inc.
    • Temple, TX
    • Customer Care Manager
      • May 2015 - Apr 2016
      • Temple, TX

      Manager of call center, member of management team to utilize ERP process to create efficiency and reduce costs.

  • JELD-WEN, Inc.
    • Temple, Texas
    • Order Entry Engineer/Trainer
      • Mar 2013 - May 2015
      • Temple, Texas

      Advanced communications, customer service, coaching, and creating/retaining loyal customer relationships.

  • Self Employed
    • Las Cruces, New Mexico Area
    • Business Training Consultant
      • Jun 2007 - Mar 2013
      • Las Cruces, New Mexico Area

      Negotiated contacts, educated clients on lending options, developed paperless data storage system and trained others brokers . Realtor "Rookie of the Year"award.

  • U.S. Bank
    • Colorado Springs, Colorado Area
    • Sales and Service Coordinator
      • Jul 2004 - Aug 2006
      • Colorado Springs, Colorado Area

      Coached and trained sales staff. Processed wire transfers and fraud claims. Created loyal customer relationships. Sold bank services, and processed consumer loan products.

  • First American Bank SSB
    • Bryan/College Station, Texas Area
    • Corporate Lending Trainer
      • May 2001 - May 2004
      • Bryan/College Station, Texas Area

      Instructional design used in developing training programs, curricula, visual aids and scripts. Soft skill and core skill facilitation. NEO, sexual harassment, personal banking and teller class training. Developed lending training and rollout of new system statewide.

Education

  • 2006 - 2009
    Strayer University
    Bachelor of Business Administration (BBA), Business/HR Management
  • 2004 - 2006
    Western International University
    Associate of Arts (A.A.), Business

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Business and Professional Services”

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