Bio
Credentials
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CDPE
On-lineMar, 2010- May, 2026 -
SFR
On line coursesJul, 2009- May, 2026
Experience
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Bernard & Associates, PC
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Greater Chattanooga
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Mental Health Counselor
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Jan 2022 - Present
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Greater Chattanooga
Match buyers and sellers of homes with clients who are looking to sell or purchase.
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ERA Blue Key Properties
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Hixson, Tennessee, United States
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Affiliate Broker
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Feb 2017 - Present
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Hixson, Tennessee, United States
Representing buyers and sellers of real estate in a collaborative fashion to secure desirable outcomes for both.
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Upward Realty
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Hixson, TN
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Affiliate Broker
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Jun 2008 - Jan 2017
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Hixson, TN
Real estate sales, marketing, negotiation, buyer representation, comparative market analysis of properties to be listed, advising clients through the listing or purchase of residences, providing high-level descriptions of properties listed with quality photos that capture interest, creating or ordering marketing tools, and providing searches for residences that assist buyer clients. Putting up signs in locations that guide buyers to listed properties and escorting buyers to view selected homes.
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Director
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Jun 1998 - Sep 2011
Directed a team of clinical consultant and vocational rehab professionals in the Chattanooga Appeals Department. Set benchmarks for team members and evaluated their work. Provided coaching and development guidance. Participated with other Clinical/Vocational Directors, Training Officers and others in the planning and development of standards and process improvements for C/V professionals at Unum. Worked with Appeals Consultants and management to provide efficient and high quality clinical and vocational services. Led cross-site teams in the upgrade, writing, and approval of clinical and vocational job descriptions and performance plans. . Set standards for team members and monitored progress. Provided progressive discipline as needed to team members. Chaired committee of cross-site C/V directors at Unum to develop and coordinate implementation of training for critical thinking in evaluation of psychological and comorbid medical conditions. Developed processes for the smooth operation and cooperation of my team members with the Appeals staff. Provided input in cross-site meetings for effective management of cross-site inventory. Assisted in implementation of improved strategies for evaluation of Appeals medical information. Collaborated with other C/V directors for improved C/V standards and and QA. Participated as a key member in cooperation with Chattanooga Unum health and security personal personnel as well as a link to Hamilton County personnel in the writing of a plan for mass prophylaxis in the event of mass community health emergency.
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Council member
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2008 - 2010
Heard and voted on various items before the Council across Tennessee. Made recommendations on comittees and read-outs from committee meetings. Was immersed in a variety of state-of-the art health initiatives. Participated in studies of trends in most useful health opportunitiies for TN citizenry. Prioritize health issues each year and vote on those which are bubbled to the top. Work with Council member and various members from the public and private sector to assure better health in TN. Participated in analysis of statistifal studies on the public's health and safety.
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Moccasin Bend Mental Health Facility
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Chattanooga, TN
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Facilitator, Patient Education; Registered Nurse
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1994 - 1998
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Chattanooga, TN
Facilitated patient education groups, Weekend Supervisor for Adult Acute Care Facility, educating patients and nurses, analyzing patient education needs and assigning to groups, recruiting educators for new groups, reporting on progress and outcomes of unit, providing patient care, writing treatment plans
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Personnel Officer
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1970 - 1983
Interviewing, training, equal employment and human resource policy administration, approve promotions, write job descriptions, advice on disciplinary action. As a recruiter, I travelled across the South and Southwest to interview and recruit graduate and experienced engineers and public policy graduate students. I developed and implemented TVA's first part-time employment and job sharing program and provided training, advocacy, and coordination across the corporation.
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Education
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1996 - 1999The University of Tennessee at Chattanooga
M.S., Master of Education in Community Counseling -
1970 - 1977University of Tennessee-Knoxville
B.S., Business Administration-Public Administration -
1992 - 1994Chattanooga State Community College
A.S., Nursing -
1961 - 1964Rockwood High School
Diploma, HighHonors, A (top 10%) -
University of Tennessee, Knoxville
Bachelor of Business Administration - BBA, Public Administration
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References
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