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Paola Castiblanco Villamil is a seasoned international business professional with expertise in purchasing, logistics, and supply chain management. With a Master's degree in International Business and Trade, she has developed strong skills in negotiation, strategic sourcing, and supply chain sustainability. Her experience spans multiple industries, including technology, transportation, and manufacturing, with a focus on Latin America and the United States region. She is fluent in English and has a proven track record of delivering results-driven solutions.

Credentials

  • Certificación Profesional en Compras y Abastecimiento.CPCA®️
    ACOPC
    Jul, 2020
    - Apr, 2026
  • Mejor promedio de Carrera - Especialización en Negocios y finanzas Internacionales
    -

Experience

    • Sales Coordinator
      • May 2019 - Present
      • Colombia

      Commercial management focused on Latin America and the United States region. Customer service, communication link between the factory and the distributors regarding the follow-up of purchase orders, documentation for customs operations, technical documentation of the products, and response to concerns, or specific requirements in the projects.Support distributors in inventory analysis, purchase order management, and order tracking. Development of customer and distributor prospects for the brand.Achievements:- Development of a brand distributor in Colombia.- Negotiation with a 3PL logistics operator in the USA for the opening of the distribution in the USA.

    • Customer Service LATAM
      • Jun 2017 - Jun 2018
      • Colombia

      I was the communication bridge between the factory of Thermaflex, customers located in Mexico, Panama, Miami and Colombia, suppliers and the new distributor SAEG, regarding the follow-up of purchase orders, logistic operations of import, export, storage and distribution of the material.Achievements:Successful delivery of all processes and transition of the commercial operation to the new Thermaflex brand distributor for Latin America (SAEG).

  • Thermaflex Latin America
    • Bogotá D.C., Colombia
    • Supply Chain Coordinator
      • Feb 2015 - Jun 2017
      • Bogotá D.C., Colombia

      Guarantee the supply and availability of material to fulfill with customer's requirements in Colombia. Among my main functions, I made the request of material to Holland, managed the entire import process, nationalization, storage, inventory and distribution of material. I led the stock management, local purchases and supplier assessment.Achievements:I led the implementation and certification in ISO-9001-2008.Working with my team, we managed the warehouse transfer from Mosquera to Cartagena, because, Cartagena is a strategic city for the Thermaflex operation, therefore we reduced logistics costs and increase profitability.

    • Consultor del servicio de atención al cliente
      • Feb 2014 - May 2014
      • Bogotá D.C., Colombia

      Diseño de programas de capacitación e inducción de personal, en temas como compras, gestión de calidad, y administrativos.Logros: Esta oportunidad laboral fue como tal un emprendimiento, creamos la empresa Analitic, con el propósito de desarrollar y diseñar proyectos de capacitación en compañías como ETB (Empresa de teléfonos de Bogotá).

  • Hayden Colombiana S.A.
    • Bogotá, Bogotá D.C., Colombia
    • Purchasing Management
      • 2009 - 2013
      • Bogotá, Bogotá D.C., Colombia

      I led the purchasing department; my main functions included suppliers negotiation, to get the best prices, optimal delivery times, special discounts and deals. I had relationship and training of the main technology companies, such as HP, Lenovo, Lexmark, Microsoft among other, regarding new products and commercial strategies. Management of warranty process returns of products and Inverse logistics.Achievements:I was promoted from assistant to purchases lead, and after that, I led the purchasing department, and I had a staff.My management with the suppliers, allowed the company to increase the additional benefits for purchases by 40%.

  • Polux Mayorista de Tecnología S.A.S.
    • Cota, Cundinamarca, Colombia
    • Purchasing Analyst
      • 2008 - 2009
      • Cota, Cundinamarca, Colombia

      Support to the purchases and imports area, I was in charge of the consolidation of maritime and air material from Miami and China. Processing of documents and follow-up customs agency, I supported throughout the nationalization process. Processing of warranties with the suppliers and shipping companies.Achievements:I learned to use the SIGLO 21 software system, which in Colombia is used to generate the import declaration on customs processes.I learned about companies UAP "Customs user permanently", and how to manage an enabled warehouse by the DIAN (National Office of Taxes and Customs).

  • Seair Transport SA
    • Bogotá D.C., Colombia
    • Logistic Coordinator
      • Oct 2005 - Oct 2007
      • Bogotá D.C., Colombia

      Coordination of import and export process since the contact with the customer until to deliver the material at the final destination. Management of the different process to transport the material on the country, such as DTA ((International Customs Transit Declaration), OTM (multimodal transit operation) from Cartagena / Buenaventura / Bogotá. Management of documents and procedures within the Zona Franca Bogota (Free customs zone) for the nationalization and storage materials.Achievements:Promotion from management assistant to Logistics Coordinator. Development of an online report to inform the client about the status of their loads.

Education

  • 2022 - 2022
    UNIR - La Universidad en Internet
    MAESTRIA DIRECCIÓN DE COMERCIO EXTERIOR E INTERNACIONALIZACIÓN DE EMPRESAS, International Business/Trade/Commerce
  • 2020 - 2020
    Universidad de La Sabana
    Gerencia en Logistica y Cadena de Abastecimiento, Logistics, Materials, and Supply Chain Management
  • 2020 - 2020
    ACOPC Asociación Colombia de Profesionales en Compras
    Professional Certification in Purchasing and Supply, Purchasing and Supply chain
  • 2012 - 2013
    EAN University
    Financial and International Business, International business / International trade
  • 2010 - 2010
    Universidad Militar Nueva Granada
    International Business Management, International business / International trade
  • 2005 - 2008
    Fundación Universitaria Panamericana
    Profesional en Administración de Empresas, Administración y gestión de empresas
  • 2018 - 2018
    Servicio Nacional de Aprendizaje (SENA)
    Planificación de un sistema de gestión de calidad ISO 9001, Gestion de calidad
  • 2018 - 2018
    Servicio Nacional de Aprendizaje (SENA)
    Establecer estrategias logísticas, Logistics, Materials, and Supply Chain Management
  • 2018 - 2018
    Servicio Nacional de Aprendizaje (SENA)
    Administración y control de inventarios, Parts and Warehousing Operations and Maintenance Technology/Technician
  • 2016 - 2016
    Camara de Comercio
    Business English, Ingles de Negocios
  • 2016 - 2016
    Camara de comercio de Bogotá
    Negociación, Business Administration and Management, General
  • 2002 - 2005
    Fundación Universitaria Panamericana
    Tecnóloga en Finanzas y negocios internacionales, International Business/Trade/Commerce

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