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Paola Bedrossian is a seasoned HR professional with 10+ years of experience in managing teams, implementing programs, and overseeing operations. She has a strong background in office management, benefits administration, and payroll management. Paola holds a degree in Hospitality Administration/Management from the University of West London.

Experience

  • Aperture Investors
    • London Area, United Kingdom
    • Office Manager/Team Assistant
      • Mar 2024 - Present
      • London Area, United Kingdom

      Office management, sole team support and point person for all employees in the London office. Providing portfolio managers and senior team with executive support: diary management, meeting scheduling, complex travel booking and filing expenses through Concur.Arrange and organise staff social and team building events.Ensure adherence to company policies for expenses and travel.Meeting/greeting clients.H&S and fire marshalling responsibilities.Overseeing the relationship with building management, managing office requirements, ordering supplies and maintenance.

  • Bridge Fire & Security Ltd
    • High Wycombe, England, United Kingdom
    • Business Manager
      • Jul 2023 - Dec 2023
      • High Wycombe, England, United Kingdom

  • IST Supplies Ltd
    • West Drayton, England, United Kingdom
    • HR & Office Manager
      • Mar 2013 - May 2023
      • West Drayton, England, United Kingdom

      Realised Directors’ vision and direction.Created company values in line with Directors’ strategic goals, led implementation.Constructed new benefits programme, led roll-out.Researched, created and implemented the Company Performance Programme in line with company values, consisting of departmental KPI’s, skills matrix and succession planning programme.Created and delivered the WFH decision tree.Significantly improved customer experience by creating a customer charter.Participated in strategic management meetings with Directors and management team.Ran internal communications to ensure programmes were widely understood and smoothly rolled out.Saved 70% cost and transformed the effectiveness of payroll by identifying and implementing a new supplier relationship.Managed HR, including monthly payroll approvals, furloughing, recruitment, onboarding, training and development, skills and planning, disciplinaries, absences, redundancy, terminations and exits in conjunction with external HR and legal consultants as required.Managed the office, including budget management, Covid planning, relocation, security, IT, Health & Safety (IOSH qualified), supplier management including managing agent liaison.

  • The Carlyle Group
    • London, England, United Kingdom
    • Office Manager
      • Nov 2001 - May 2011
      • London, England, United Kingdom

      Managed £1.5m office move.Sourced and interviewed contractors.Negotiated terms of lease and contracts.Managed suppliers.Devised and rolled out benefits programme. Liaised with external payroll provider and ran monthly payroll approval.Managed Health & Safety and security.Prepared and submitted Forms and Reports to Companies House.Prepared register of compliance for Directorships/Gifts/Benefits and Personal Account Dealing.

Education

  • 1997 - 2001
    University of West London
    Bachelor of Arts - BA, Hospitality Administration/Management

Suggested Services

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Industry Focus. “Investment Management”

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