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Pankaj Mathuria

Customer Service Associate at Shoppers Stop
Intro Book
Retail expert with 13+ years of experience in customer service, sales management, and analysis.
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Location
South Delhi, Delhi, India, IN
Languages
  • English -
  • Hindi -
  • Punjabi -
Skills
  • Retail Sales
  • Retail Sales Experience
  • Retail Sales Analysis
  • Corporate Sales Management
  • Floor Management
  • Show all
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Bio

Generated by
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Pankaj Mathuria is a seasoned retail professional with 13 years of experience in customer service, sales management, and analysis. He holds an MBA in Marketing & HR from Centre for Management and Technology, Greater Noida, and a Bachelor of Science in Biology from GGm Science college.

Experience

  • Shoppers Stop
    • Customer Service Associate
      • Mar 2011 - Present

      I handle all customer queries which mainly include:First Citizen Card queriesMerchandise change/defect issuesLoyalty Points ManagementData Base managementTraining to new associates about loyalty programTarget of enrolling First Citizen Cards

Education

  • 2008 - 2010
    Centre for management and technology, Greater Noida
  • 2004 - 2008
    GGm Science college

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail”

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