Experience

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  Job Junction - Nova Scotia Works Halifax

  • Career Counsellor

    • Feb 2024 - Present

    • Provide individuals who have been assessed as having multiple, complex employment barriers with an in-depth evaluation of their career development options• Counsel people experiencing job loss and coping with relevant issues• Administer and interpret tests designed to determine interests, aptitudes and abilities of clients, as well as use psychometrics as required• Maintain verbal and/ or written reports on client’s progress to case managers• Liaise with other service delivery agents and community resources

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  Dialogue

  • Mental Health Specialist

    • Sep 2023 - Present

    • Assess the needs and requests of patients on the platform• Offer support through short-term follow-ups to achieve objectives in a motivational interviewing approach• Ensure patient navigation to other resources complementary to our services• Assess for risk and create a safety plan accordingly

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  Homewood Health

  • Service Provider

    • Oct 2023 - Mar 2024

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  Autism Nova Scotia

  • Canada
  • Non-profit Organizations
  • 1 - 100 Employee

  • Social Worker

    • Sep 2023 - Feb 2024

    Maintained Intake Coordinator tasks, as well as:• Manage onboarding of new students and staff• Supervise BSW and MSW students completing their placement• Oversee development, updating, and creation of policies and forms• Establish a good working relationship with community and government resources

  • Intake Coordinator

    • Oct 2022 - Aug 2023

    • Scheduled and conducted intakes with prospective Autistic individuals, through trauma-informed psychosocial assessments, such as the SUDS and PHQ-9 • Made internal and external referrals according to client’s needs• Assessed for risk and created safety plans as needed• Kept filing system up to date• Worked in an interdisciplinary team and offered consultations• Provided case management services to Tier 4 clients• Supervised MSW student (May-Nov 2023)• Joint Occupational Health & Safety Member since Oct 2022

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  Homewood Health

  • Service Provider

    • Oct 2022 - Jun 2023

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  Canadian Armed Forces | Forces armées canadiennes

  • Army Reservist

    • Jul 2018 - Dec 2022

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  Homewood Health

  • Bilingual First Call Care Counselor

    • Oct 2020 - Apr 2022

    • Delivered solution-focused single session counselling telephonically to Canadians aimed at providing rapid access to appropriate care• Managed crisis calls, conducted risk assessments, and developed safety plans • Entered client data, made referrals to online support and psychoeducational tools• Mentored four employees

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  Phoenix Youth Programs

  • Relief Youth Worker

    • Jun 2020 - May 2021

    • Supported and monitored youth’s programming; assessed and addressed the needs, including crisis intervention; completed and maintained all logs, files and records as required; ensured confidentiality and that policies, security and safety were maintained• Occupational Health and Safety Committee Member (Oct 2020-May 2021)

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  Manulife

  • Canada
  • Insurance
  • 700 & Above Employee

  • Bilingual Complex Case Manager

    • Oct 2018 - Sep 2019

    • Managed new and ongoing complex physical and mental health disability claims• Frequent written and verbal communication to clients and stakeholders within and outside of the medical community, plan members and plan administrators• Constant prioritization of conflicting demands with tight turn-around times• Maintained service level targets; made payments; provided general administrative and clerical support• Assisted to train three hires• Joint Health and Safety Committee Member (Oct 2018-Sep 2019)• Fire and Safety Committee Member: Fire Warden (Jan-Sep 2019)

  • Bilingual Intake Case Coordinator

    • Feb 2018 - Sep 2018

    Triaged all disability cases to determine level of complexity; managed all non-complex cases; provided general administrative and clerical support as well as shadowing to four new hires

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  FrontLine Service

  • Case Manager

    • Nov 2014 - Jun 2017

    • Delivered residential and community-based services that address the individualized mental health needs of adults and older adults living with a major psychotic disorder, who are chronically homeless with an extensive trauma history and addiction issues • Coordinated and linked client’s mental and physical care; monitoring symptoms; assisting with housing placement; advocating on client’s behalf; providing community outreach as well as crisis intervention services• Applied harm reduction approach while conducting screening interviews, completing psychosocial and behavioral diagnostic assessments to determine need for services and developing an Individualized Service Plan (ISP) for each assigned client • Assisted to train 20 hires