Experience

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  City of Bastrop Tx

  • 1311 Chestnut St Bastrop TX

  • Development Services Technician

    • May 2023 - Present
    • 1311 Chestnut St Bastrop TX

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  Independence Title

  • Elgin, TX

  • Escrow Support / Front Desk

    • Jul 2019 - Jan 2023
    • Elgin, TX

    • Customer service via phone, online and in person, aided with documentations pertaining to real estate titles, closing documents, financials, and property searches.• Examined purchase and sale agreement for potential items of concern and addressed immediately.• Executed contracts, confirmed important personal and payment information for earnest money and compliance with contract. Obtained documents such as HOA statements and resale certificates.• Researched and analyzed data, validating accuracy of information with taxes, county clerks, payoffs, and affidavits, entered data into company software programs and MS Office. In 2021 approximately 549 orders In 2022; 320.• Fulfilled Lender Title Requests and sent documents.• Administrative support for managers, officers, staff, took on additional tasks during high-volume periods.• Maintained office supply inventory and placed orders to meet demand.

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  Better Homes and Gardens Real Estate Bradfield Properties

  • Austin, Texas Metropolitan Area

  • Relocation Department Manager

    • Feb 2015 - Jul 2019
    • Austin, Texas Metropolitan Area

    • Point of contact for Veterans, employees and family assignees for domestic and international buyers, sellers. • Developed and managed real estate referral department. Trained, motivated, managed and provided ongoing leadership to team of 30 plus agents to effectively close sales.• Administered real estate agent assignment protocol and maintained records and reports for local and corporate office, utilizing industry software e-Relocation, Broker Center Network, MS Office. Communicated with managers of other departments to maintain transparency.• Team sales status attained and secured highest level (platinum) in network first year (rare) incurring over $25.5 million in sales with 524 referrals to include Cartus Relocation, USAA, Navy Federal, various corporate entities, and broker to broker referrals, consistently maintained and as of June 2019 sales were up to $30.7 million.

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  Coldwell Banker United, Realtors

  • Austin, Texas Metropolitan Area

  • Broker to Broker Referral Manager

    • Oct 2012 - Nov 2013
    • Austin, Texas Metropolitan Area

    • Provided prompt and courteous customer service with real estate agents, buyers and sellers.• Assessed broker to broker assignee referrals for needs and preferences for buying, selling, and leasing real estate for Austin Metro, Killeen and College Station markets, 75-125 referrals per month.• Administered real estate agent assignment protocol.• Maintained records and reports for local and regional offices utilizing industry software, MS Office Word, Excel, Outlook.• Team's sales conversion rates averaged 87%; maintained Cartus Relocation Network compliancy, Platinum level; met or exceeded all goals/KPI’s. • Cross-trained and provided backup support for corporate and USAA referrals.

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  Coldwell Banker Residential Brokerage (Realogy-NRT)

  • Irving, TX

  • Office Coordinator, Executive Administrator Assistant

    • Jan 2010 - Jun 2011
    • Irving, TX

    • Managed front desk at corporate office, greeted incoming visitors and customers, professionally responded to inquiries and interacted with customers by phone, email or in person, seeking information.• Coordinated and organized events for weekly office meetings and training seminars for real estate agents and branch managers for Dallas Metro.• Managed office activities by maintaining communication between clients, tracking records, and filing documents.• Assisted executive administrator and gave support to 15 managers for legal department, relocation services and marketing on projects, invoices and data entry.• Oversaw office inventory, coordinated, and executed building / facility maintenance, ordered all supplies. Developed and maintained successful relationships with vendors and suppliers.

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  Coldwell Banker D'Ann Harper REALTORS

  • San Antonio, Texas Metropolitan Area

  • Relocation Services

    • Jan 2006 - Aug 2008
    • San Antonio, Texas Metropolitan Area

    • Maintained support to Relocation Director in executing corporate buyer and seller business sourced from national real estate relocation companies.• Utilized construction knowledge to perform on-site premise / vacancy reports and inspections on 40-plus residential properties with photo journal of property assessment and analysis of construction repairs needed within timeline limitations and budget constraints.• Successfully managed e-Commerce sales accounts for LendingTree; Costco, CBDHR company website and Realtor.com, achieved top 6% sales of nation with LendingTree.com.

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  Missy Stagers, REALTOR Coldwell Banker REALTORS

  • San Antonio, Texas Area

  • Licensed Real Estate Agent - Assistant to CEO

    • Jan 2005 - Dec 2005
    • San Antonio, Texas Area

    Ability to work under pressure, meet timelines and manage up to 40 listings.• Monitored Centralize Showings, communicated with agents, sellers with feedback reports.• Advertised, Marketed and Farmed prospects and inventories using Quantum, Top Producer, Mail Outs.• Performed Comparative Market Analysis, property searches and research.• Coordinated property listings & field maintenance.• Compiled New Transaction Sheets, buyer/seller checklists.• Documented deeds and duties.

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  Healthy Habits Reflexology & Massage Therapy Clinic

  • Harlingen, TX

  • Sole Proprietor, Manager, Therapist

    • Jan 1986 - Jun 2004
    • Harlingen, TX

    *Performed alternative healing services in the Health and Wellness field for over 20 years *Established and managed the first Massage Therapy clinic in Harlingen, TX in 1993. *Managed and provided training and leadership for 1-5 therapists.*Maintained client base of 6 to 8 clients a day. *Coordinated between physician referrals, therapists and insurance companies.*Marketed with various forms of media, volunteered in community projects and committees.