Experience

• 

  Visa

  • United States
  • IT Services and IT Consulting
  • 700 & Above Employee

  • Corporate Services Program Manager

    • Feb 2005 - Present

  • Corporate Facilities and National Food Service Program Manager

    • Jan 2005 - Present

    • Facilities Management, including all aspects of corporate services: food service, janitorial, waste management, mailroom and production center, furniture and shuttle – created and implemented vendor management playbook• Project Management including, space planning, MAC, café design and remodels• Employee engagement - successfully orchestrated annual employee engagement events nationally and on budget• Creative, out of the box thinking - Initiated Cashless Café concept and Innovation Showcase for digital payment vending• Results driven - Implemented new print strategy reducing costs by $150K first year, introduced 100% café composting program and personal cup programs• Customer Service focused – increased café satisfaction, focus groups

• 

  Guckenheimer Enterprises

  • General Manager/Food Service Director

    • Jan 1998 - Jan 2005

    Managed all aspects of food service program serving 2,500 customers daily; achieved 4% participation increase and maintained operating budget on target Managed multi-unit revenue center facility with a world class dining program and C-store Developed diverse menu programs offering healthy, innovative selections Implemented and managed Micros system; performing all financial analysis and reports Created retail environment and onsite cooking demos to increase customer satisfaction Safety program and HACCP Trainer for over 50 employees

• 

  seagate

  • Seagate TechnologyExecutive Catering Director

    • Jan 1995 - Jan 1998

    Managed a team of eight professionals serving client executive staff Responsible for all inventory & cost management within 3% of forecast Lead team that catered 500-person sit-down "Brent Jones 49er retirement banquet." Produced all house-baked pastries and desserts Developed all Board of Director menus and managed execution of offsite events