Experience

• 

  The NuRock Companies

  • Alpharetta, Georgia, United States

  • Office Administator/Accounts Payable

    • Oct 2019 - Present
    • Alpharetta, Georgia, United States

    • Processed incoming applications, ran personal credit and background checks for potential tenants• Communicated with property managers on apartment application status and tenant requirements• Entered payment for all vendors for 20 properties through-out GA, TX, and FL• Managed financial spreadsheets to keep track of all fixed expenses for each individual property• Provided accurate monthly payment for all vendors.• Paired vendor payment stubs with coordinating back up for the month for file.

• 

  Right at Home, LLC.

  • Alpharetta, Georgia, United States

  • Scheduler/Client Care Coordinator

    • Dec 2018 - Oct 2019
    • Alpharetta, Georgia, United States

    Assist with creating and maintaining client and caregiver schedules with emphasis on accuracy and high level of customer service Manage incoming calls with professionalism and a knowledgeable manner. Communicate new assignments and/or schedule changes to caregivers and clients Follow through with clients and caregiver issues to ensure all challenge’s and concerns are addressed and resolved as expediently as possible. Prioritize and troubleshoot inquiries, emergencies and caregiver call outs. Ensure that resolutions meet or exceed expectations.

• 

  Alliance Shippers, Inc.

  • Marietta Ga

  • Billing Specialist/Collections Manager

    • Sep 2003 - Dec 2018
    • Marietta Ga

    A/R Collections - Billing - Equipment Auditer - Operations Specialist Provided full-cycle accounting support with focus on managing aging of receivables and payables. Quality customer service in billing operations, ensuring data accuracy and timely billing. Audited all external cost items, equipment charges, drivers charges and other cost items, ensuring that all chargebacks, discounts, credits, and penalties are accounted for. Improved multi-million collections from 79% to 98% of receivables in 1 year Improved multi-million collections from 79% to 98% of receivables in 1 year, based on 32 high volume customer shipping needs. Handled AP and AR timely from vendors and customers, while reconciling any differences in payment and issuing credits as needed. Provided general office administrative duties such as answering calls, preparing written correspondences, report presentations and agenda setting.