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Pamela Shamblin profile image

Pamela Shamblin

Sr. Adm Asst/Reception/Front Desk/Real Estate & Facilities at Ribbon Communications
Intro Book
Pamela Shamblin is a seasoned executive with 3 years of experience at Ribbon Communications, complemented by 10 years of experience in various non-profit and community-focused organizations, where she served as President, Chapter Treasurer, and Board Member, and 3 years of experience as an Independent Consultant, providing comprehensive administrative support to CEOs and managing loan files for RTC.
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Location
Dallas-Fort Worth Metroplex, US
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Bio

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Pamela Shamblin is a seasoned executive with a proven track record of delivering exceptional administrative support and leadership. As a former President, Chapter Treasurer, and Board Member of various non-profit organizations, she has honed her skills in strategic planning, team management, and community engagement. With a strong background in banking and finance, Pamela has held various leadership positions, including AVP at JPMorgan Chase and Executive Assistant to the CEO at John McStay Investment Counsel. Her expertise in loan servicing, risk management, and regulatory compliance has been instrumental in driving business growth and success. Pamela holds a Bachelor of Arts degree from Southern Methodist University and has obtained various certifications, including Certified Educator and banking certifications from the American Banking Institute.

Credentials

  • Certified Educator
    State of Texas
  • Various Banking Certifications
    American Banking Institute
  • Various Corporate Training Programs
    Corporate Training

Experience

  • Ribbon Communications
    • Plano, Texas, United States
    • Sr. Adm Asst/Reception/Front Desk/Real Estate & Facilities
      • Jan 2021 - Present
      • Plano, Texas, United States

  • Various Non-Profit & Community Focused Organizations
    • Dallas/Fort Worth Area
    • President, Chapter Treasurer and Board Member
      • 2011 - Jan 2021
      • Dallas/Fort Worth Area

      • OVERVIEW: Since retiring from Corporate work, served as President, Chapter Treasurer and Board Member of various non-profit & community focused organizations.

  • Self-Employed
    • Dallas/Fort Worth Area
    • Independent Consultant
      • 2012 - 2015
      • Dallas/Fort Worth Area

      • OVERVIEW: Consulting Services for matching C-Suite executives with executive assistants.• Counseled and groomed executive assistant to work with C-Suite executive.

  • Frymire Services, Inc.
    • Dallas/Fort Worth Area
    • Executive Assistant to the CEO
      • 2005 - 2011
      • Dallas/Fort Worth Area

      • COMPANY: Family-owned and operated HVAC and plumbing company.• OVERVIEW: Provided comprehensive and confidential administrative support to the CEO.• Worked closely with CEO to establish protocols for office management. • Organized work flow including electronic and manual filing systems.• Archived and preserved history of this 52-year-old company.• Prepared Board Minutes and Finance Committee Minutes.

  • Washington Mutual Bank
    • Dallas/Fort Worth Area
    • Administrative Assistant to Mortgage Loan Closing, National Loan Operations Center
      • 2003 - 2005
      • Dallas/Fort Worth Area

      • OVERVIEW: As one of the 1st 42 people hired, assisted Vice President in the establishment and organization of the national operations center and the mortgage loan closing department.

  • Saks Fifth Avenue
    • Dallas/Fort Worth Area
    • General Office Assistant & Assistant Cashier
      • 2002 - 2003
      • Dallas/Fort Worth Area

      • OVERVIEW: Assisted in General Office with phones, merchandise returns, shipping and trouble shooting.• Provided customer service with employees and customers, including opening and closing store in cooperation with loss prevention.• Reported safe contents and monetary count, balancing vault assets and reporting to corporate.

  • John McStay Investment Counsel
    • Office Manager
      • 1997 - 1999

    • Executive Assistant to the CEO
      • 1994 - 1997

  • AMRESCO
    • Dallas/Fort Worth Area
    • Contract Manager, Vault Services
      • 1992 - 1994
      • Dallas/Fort Worth Area

      • COMPANY: Loan workout and bank insolvency for Resolution Trust Corporation (RTC) for federally insured (FDIC) and savings and loan (S&Ls) declared insolvent by the Office Thrift Supervision (OTS) as a consequence of the savings and loan crisis of the 1980’s.• OVERVIEW: Managed all loan files in RTC vault services for multiple regions of the U.S., insured safe keeping of files, deliveries of files to work out officers, retrieval and accounting of files returned to vault.

  • JPMorgan Chase & Co.
    • Dallas/Fort Worth Area
    • AVP, Loan Services, Mercantile National Bank
      • 1980 - 1991
      • Dallas/Fort Worth Area

      • COMPANY: FDIC insured National Bank- Mercantile National Bank, Mbank, and Bank One- now part of JPMorgan Chase.• OVERVIEW: Held positions as AVP and Supervisor (Loan Services in Loan Operations), and as Portfolio Assistant for Mercantile Securities Corp (Investment Counsel of the Holding Company)• Oversaw a department of various commercial loan servicing functions and various retail loan servicing functions. Traveled and trained branch employees, state wide, on bank's first electronic loan documentation system. • Assisted portfolio managers with reporting, client presentations, stocks and bond settlements.

  • First Christian Church
    • Witchita Falls, TX
    • Director, Child Development Center
      • 1976 - 1978
      • Witchita Falls, TX

      • OVERVIEW: Wrote licensing guidelines for expanded hours day care for State of Texas.

  • Various Educational Institutions
    • Classroom Teaching & Tutoring
      • 1965 - 1975

      • Humble Texas Independent School District, 2nd grade• Wichita Kansas Independent School District, 6th grade• Independent Tutor, University of North Texas Freshman English Students• Irving Independent School District, 6th grade Language Arts• Hillier School of Highland Park Presbyterian Church, Special Education• Dallas Independent School District, 7th grade Texas History & Language Arts

Education

  • Southern Methodist University
    Bachelor of Arts - BA, EDUCATION

Suggested Services

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Industry Focus. “Nonprofit Organization Management”

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