Experience

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  Falcon Insurance Group LLC

  • Midwest Marketing Representative

    • May 2014 - Present

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  American Service Insurance

  • Underwriting Manager

    • Jan 2008 - Dec 2009

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  American Country Insurance

  • AVP of Underwriting/Operations

    • Sep 2004 - Dec 2009

    2008Led the team responsible for the development and implementation of an advanced policy rating and processing system which increased productivity by 35% while allowing producers access to policy informationCreated processing manuals for training purposes utilizing Microsoft PowerPoint software, for use by both employees and agency force, 400 individuals trained and productive in 90 days Accountable for underwriting profitability and growth. In 2009 increase production by 26% while improving loss ratio by 5 points. Developed an agency program where the underwriters made quarterly visits to their producers' locations focusing on agent's profitability, providing assistance in the agent's current issues such as pricing and market conditions thereby increasing production by 10-15% in 35% of the agency force.

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  Lincoln General Insurance Company

  • Underwriting Manager

    • Jan 2000 - Jan 2004

    Developed a Personal Lines Auto program (rates and underwriting criteria) for the Midwest Division. This included developing a processing center and underwriting staff.Responsible for identifying and appointing and training the first 50 Midwest agents Assisted in the development of an audit process for reviewing production and profitability of MGA business placed through Lincoln General. Conducted on site audits of the MGA to improve results and develop relationships.

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  Guideone Insurance Company

  • Territorial Manager

    • Jan 1997 - Jan 2000

    Responsible for developing new and existing agency force while managing profitability and growth of existing books of business Responsible for the marketing of insurance products and services to agents in appointed territory for Commercial, Personal and Life products Presented annual business plans and quarterly action plans to maintain goals set for the agents and my territory , was on target every yearWorked with Underwriters and Product Development staff to roll out new products as well as enhance the existing products through rate evaluation, underwriting reviews, and coverage enhancements.

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  Millennium Information Services

  • Property Unit Manager

    • Jan 1996 - Jan 1997

    Responsible for the development and management of a new property inspection division. This included the hiring and training of all personnel. This unit grew from five to twenty under my leadership.Duties included both data entry and the assisting in underwriting decisions on risks according to various guidelines set forth by the customers.

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  Preferred America Insurance

  • Director of Operations and Administration

    • Jan 1983 - Jan 1995

    Managed operation and office staff for a $90MM book of business. Responsible for budgeting, loss ratios, rate evaluation, human resources, and training needs.Managed the closing of this operation, which was moved to Des Moines. Completed the relocation process three months earlier than projectedTRAINING AND DEVELOPMENTInsurance 21 & 22, CIC, Completed 3 of 5 segmentsCPCU 1Effective Management CoursesPublic Speaking CourseIBM Time Management CourseMicrosoft, Word, Excel, PowerPoint