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Pam Remington is a seasoned operations professional with extensive experience in accounting, finance, and customer service. She has worked in various roles, including Financial Analyst & Credit Analyst, Accountant/AR/AP, and Client Relations Partner. Pam has a strong educational background in Accounting from Ohio Dominican University and holds a certification as a Licensed Insurance Agent in Ohio.

Credentials

  • Licensed to provide insurance in OH for Resident Major Lines in Accident & Health
    State of Ohio Department of Insurance
    Jul, 2017
    - Apr, 2026

Experience

  • BrightView Landscapes
    • New Albany, Ohio, United States
    • Client Relations Partner
      • Aug 2021 - Present
      • New Albany, Ohio, United States

      After working at Brightview for almost a year doing contracted work through Robert Half, I was hired by Brightview for this current position as a CRP.● Manage the Property Enhancement Proposal process from approval to completion for a portfolio of National Accounts to ensure a timely, cost effective, highly satisfied, client experience with excellent customer service and care, for a beautiful and safe outside building appearance.● Learned a variety of Progress Tracking systems that Brightview used - The Bi-Portal, CORE, & their new system-Salesforce-an all encompassing, many faceted “super” Service Tracking system; in conjunction with the 3rd Party Work Order Systems of our clients to keep them informed of our progress of their landscaping requests - The Service Channel, VAWS and Corrigo Pro.

  • Robert Half Staffing LLC
    • Columbus, Ohio, United States
    • **(SEE PROFESSIONAL ACCOUNTANT EXPERIENCE-At Bottom) Contracts Coordinator Specialist
      • Sep 2020 - Aug 2021
      • Columbus, Ohio, United States

      At BRIGHTVIEW LANDSCAPES which led to my current position there as a CRP.** Was Requested by the manager that I previously worked for at Brightview (Connie Gaul) to come back to work with the spring Landscaping contracts, after I had worked in the fall with them on the Snow Removal contracts. ● Learned their Knack Contracts System to process information concerning their Client's-Large National companies, and their Service Partners-Snow Removal/Landscapers.● Set up initial account information for New Service Partners.● Negotiated pricing with Landscape Service Partners.● Processed contracts for monthly Landscaping Maintenance Services.● Used Excel calculations to breakdown payments by months and various percents or by different occurrences-(e.g. plowing, shoveling, salting and per inches of snow) and comparing to previous year contracts for reasonableness.● After new contracts were sent out for signing, followed up to help answer questions, resolve problems, and enter changes.

  • Abercrombie & Fitch
    • New Albany, OH
    • In-Store Inventory Orders Processor-Seasonal
      • Nov 2019 - Dec 2019
      • New Albany, OH

      ● Assisted with inventory control for store to store orders.● Learned Velocity Inventory System with wrist computer & ring scanner to verify accuracy of clothing & accessories and item counts, for Pack to Light, and to print and apply shipping labels.● Gained experience at the other end of a business in Operations, which can be valuable information in an Accounting/Analyst position when analyzing costs, systems, and efficiencies. (My previous career experience)

    • Online Orders Processor-Seasonal
      • Oct 2018 - Nov 2019
      • New Albany, OH

      (11/13/17-1/25/18, 10/17/18-1/31/19)● Assisted with inventory control for online orders; learned Lucas Move Inventory System with headset for directions to gather items. ● Conducted random inventory counts & checked empty clothing bins, audited inventory transactions and reported if large variances.

  • Aflac Group Insurance
    • Columbus, Ohio Metropolitan Area
    • Health Insurance Agent
      • Jun 2017 - Oct 2017
      • Columbus, Ohio Metropolitan Area

      ● Earned Ohio Dept of Insurance License-Resident Major Lines in Accident and Health – 6/15/17. ● Attended 2 week Aflac training, then 2-3 training sessions/week-sales techniques, personality types, specific phrases and wording.● Progressively studied and took quizzes on additional reading materials and details of insurance plans.● Mostly served small to medium size businesses with Supplemental Insurance to fill the gaps on their existing health insurance.● Had on the job training with Sr Agents and Managers for about 2 months to observe their interaction with prospective clients and for them to observe and help me, then went out on my own the next month.● Didn’t get paid for any training, only paid by commission, thought with their training and “tactics” it would be fairly easy to get started.● However, after 5 months I was not making enough money, and they say only 10-15% of trainees get a good break, know more prospects, or are Very good at this type of job and succeed. But I did complete my goal of taking a Risk and Learning something New that may be useful for my future or that I can maybe return to someday under the right circumstances.

    • Accountant/AR/AP
      • Oct 2015 - Sep 2016
      • Columbus, Ohio-Easton

      ** Several different temp positions, RE/Property Mgmt firms-Equity Inc, Community Properties, Woda, Myers Real Estate. ● Learned Yardi-Property Management System, applied checks received to proper general ledger accounts, divisions, and properties.● Entered & processed EDI & scanned invoices for payment into proper general ledger accounts.● Addressed past due invoices from vendors-called/emailed to resolve discrepancies; contacted to receive new/updated copies of W-9’s & Certificates of Worker’s Comp Insurance and updated system; required excellent communication skills, persistence and patience.● Identified customer past due invoices & called/emailed to resolve discrepancies; created my own Excel spreadsheet to track progress.● Reconciled bank statements using Excel program, entered correcting journal entries.

  • At home
    • Westerville, Ohio
    • Stay at Home Mother of Twins
      • Jun 2000 - Oct 2015
      • Westerville, Ohio

      ● Found out we were having Twins, decided to take on a very important, demanding, but rewarding, new challenge!

    • Assistant Tax Preparer
      • Mar 2014 - Oct 2014
      • Columbus, Ohio

      • Entered 1040 and Schedule A, B and D tax information into ATX Tax Software to create tax returns, invoices and accounts receivable.• Recorded clients’ payments into ATX, identified past due accounts and rebilled, created Excel Statement for those clients with multiple invoices.

  • Eagle Family Foods
    • Columubus, Ohio
    • ** Financial Analyst & Credit Analyst
      • Feb 1997 - Mar 2000
      • Columubus, Ohio

      ● Monitored & reviewed Estimated Monthly Sales, GP, Expenses & Income, made corrections/accruals, prepared monthly financial statements.● Helped complete Annual Budget, prepared Excel reports for Comparisons to Budget, researched and explained large variances.● Analyzed, researched & corrected Balance Sheet Accounts and Cash Receipts & Disbursement Journals for large, unusual changes.● Reviewed sales, costs, & gross profit, prepared Excel reports for Sales Managers by Product Line, explained unusual and large variances. ● Prepared detailed Expenses Analysis for each of our manufacturing plants & for Corporate Expenses by departments.● Had good rapport with employees and other contacts as I researched errors, variances, had questions or needed additional information. CREDIT ANALYST● Completed Dun & Bradstreet Credit Course-1999. Reviewed and corrected financial errors on customer accounts.● Contacted large, primary customers to discuss delinquent accounts, reconcile differences, and/or set up payment plans as needed.● Analyzed new customers’ credit history to determine their credit worthiness and set dollar limits.

    • ** Accountant I, II, Sr. Accountant Financial Reporting
      • Aug 1987 - Mar 1997
      • Dublin, Ohio

      ● Reviewed purchase costs, discounts, sales prices, gross profit, inventory and expenses for my 4-5 warehouse locations throughout the U.S.● Entered corrections and journal entries for month end close, prepared monthly financial statements for each of my warehouses.● Prepared Excel statements for District Managers of warehouses to explain variances; consistently met monthly deadlines. ● Lead audited physical inventories of $2-8 MM at warehouse locations, helped research and reconcile the inventory.● Trained new accountants and trained field personnel/office managers on basic accounting, costing, and inventory reconciliation procedures. ● Wrote accounting procedures/practices instructions for the first ever Accountants Manual and Office Managers Manual. ● Wrote Accounting/System Procedures Manual for our unique line of business for merging divisions.● Part of Quality Plus Committee that helped to automate price support adjustments to speed up turnover of $2.5MM in volume discounts. ● Attended supplier meetings and traveled with salesmen to increase field knowledge for possible insights into business trends/changes etc.● Completed various audit schedules for internal & external auditors; addressed ad-hoc requests for accounting, divisions, operations, and sales.

Education

  • 1982 - 1986
    Ohio Dominican University
    Bachelor of Arts (BA), Accounting

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