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Pam Mellor
Head Of Operations at Carole Nash Insurance
Seasoned operations leader with 30+ years of experience in contact centers and general insurance.
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Location
Littleborough, England, United Kingdom, GB
Skills
- Contact Centers
- General Insurance
- Customer Retention
- Call Centers
- Insurance
- Show all
Bio
Generated by
Topline AI
Pam Mellor is a seasoned operations professional with 30+ years of experience in contact centers, general insurance, and team management. She has held various leadership positions, including Head of Operations, Operations Director, and Contact Center Manager, and has expertise in change management, stakeholder management, and customer experience.
Experience
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Head Of Operations
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May 2011 - Oct 2021
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Operations Director
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Oct 2009 - May 2011
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Head of retention
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Feb 2009 - Oct 2009
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Head of Contact Centres
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Mar 2006 - Feb 2009
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Head of Contact Centres
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2006 - 2009
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Contact Center Manager
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1998 - 2004
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superintendent
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1988 - 1998
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Education
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1972 - 1977Bluecoat School
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Insurance”
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