Experience

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  Tata Chemicals North America

  • Green River, Wyoming, United States

  • Human Resources Manager

    • Jun 2021 - Present
    • Green River, Wyoming, United States

    Talent Management: Assess business needs to drive performance through delivery of people strategy and solutions based on business strategy, goals and priorities, while understanding talent risks and industry trends.* Identify current and future talent needs* Assess current and future talent needs related to training/development* Lead and Support Learning and Development initiativesCulture: Promote Diversity and Inclusion. Facilitate and support Succession planning discussions aimed at identifying and developing future leaders. HR Partnership: Build and position HR relationships with leaders and employees. *Provide coaching to leaders on all aspects of HR, to manage and maximize the skills/capabilities of their team members to create a high-performance culture*Partner to provide business context in the design, develop and implement talent related programs (e.g. performance management process, succession planning etc.)Act as a leader on Employee Wellbeing + Health and Safety initiativesMetrics and Analytics: Prepare and interpret HR metrics and impacts on business. Use data to drive workforce planning strategy in partnership with leaders by identifying resourcing issues and making recommendations based on analytics. Understand external talent/workforce trends such as contingent workforce trends, etc.Total Compensation: Collaborate to ensure delivery of recommendations to the business within the framework of the global HR strategy, policies and procedures * Offer insights and analysis to leaders for effective decision making Total Compensation perspective: Salary, variable compensation, and benefits* Ensure legal compliance relate to ERISA, wage and hour, separation agreements, and plan parameters* Developing and implementing new compensation and benefits programs, policies, and proceduresLabor Relations: Act as a change agent between the company and the Union, negotiate contracts and ensure compliancy

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  Ciner

  • Green River, Wyoming, United States

  • Human Resources Manager

    • Aug 2019 - Jun 2021
    • Green River, Wyoming, United States

    * Enhances the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.* Supports business needs through succession planning and development of existent workforce.* Supports organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; and recommending changes.* Prepares employees for success through partnership programs that encourage employee self-development, on the job training and continual improvement.* Manages a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; and recommending, planning, and implementing pay structure revisions.* Ensures planning, monitoring, and appraisal of employee work results by training managers to coach, mentor and discipline processes when needed.* Implements employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; and designing and conducting educational programs on benefit programs.* Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements, conducting investigations, maintaining records, and representing the organization at hearings.* Enforces management guidelines by preparing, updating, and recommending human resource policies and procedures.* Retains historical human resource records by designing a filing and retrieval system and keeping past and current records.* Manages human resource staff to support and agile and ever-changing work environment/needs.

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  Fort Dearborn Co.

  • Reno, Nevada Area

  • Human Resources Manager

    • Apr 2017 - Aug 2019
    • Reno, Nevada Area

    Provide local Management Team/Executive Team with guidance and direction in areas of employment, compensation, benefits, training, performance management, employee relations, risk management and communications with staff.• Focus on the incorporation of Six Sigma Lean in a Manufacturing Environment• Investigates human relations issues that may arise and advises management of appropriate resolution of issues requiring attention including discipline, harassment, discrimination, ADA, and other legalities• Manages all aspects of hiring process from recruiting and interviewing through orientation• Conducts training and mentoring on an ongoing basis, with an emphasis on Coaching, Mentoring, Performance Management and Annual Reviews• Identify, coordinate and drive employee engagement opportunities, thus reducing turnover• Manage all FMLA and ADA claims/administration• Responsible for managing Workers Compensation, Unemployment claims, STD and/or LTD claims• Manage payroll and time collection functions and managerial oversight• Maintains, distributes, communicates, and submits benefit materials to associates, new hires, benefits administrator, and carriers as necessary•Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practice* Develops/implements HR strategies and initiatives aligned with the overall business strategies* Support current and future business needs through the development, engagement, motivation and preservation of human capital* Bridge management and employee relations by addressing demands, grievances or other issues* Nurture a positive working environment by seeking honest feedback, incorporating town halls and ensuring an open-door policy* Assess leadership training needs and create/train as appropriate• Responsible for multi-site management for plants in both Nevada and Utah, both of which are 24/7 operations

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  Teleperformance

  • Reno, NV

  • Human Resources Manager

    • Aug 2015 - Apr 2017
    • Reno, NV

    I was charged with full site Human Resource Management for 400+ employees. As Site Leadership for HR, I was responsible for the opening of the location in Recruitment, Staff Management and all Human Resource related essential functions: Recruited, staffed, trained and opened the Reno site in August 2015 Implement strategic organizational change to increase productivity and employee satisfaction Utilized data analysis to solve real-world HR problems Utilized advanced financial management and budgeting skills in the opening of the location and ongoing analysis of the ROI Leveraged advanced knowledge and skills in Operational Management to help define staffing/budgeting needs vs. client needs/expectations Developed employee training programs on both a National and Site level Ensured that the new hire orientation process properly introduces new employees to the corporate culture, expectations and business needs. Created new trainings in response to needs and trends Delivered compensation and benefit comparison reports to the Executive Team each month and made recommendations to improve the company’s current offerings  Measure employee morale and determined the best methods for improving overall employee satisfaction  Created standardization and optimization documents/trainings of HR SOP’s for the Executive Leadership Team both in the US and Internationally. Documents rolled out for company-wide use thus far are HR Investigation Documentation and Analysis, HR Termination Standardization, HR Background Analysis for Pre-Employment and Annual Reviews, HR Site Analysis – Projected Growth and Optimization, HR Onboarding – Standardization of Practices, HR Required Yearly Trainings, HR Continued Education Planning, HR Benefits Analysis & Recommendations, HR Attrition Analyzer and HR Drive to Success in Leadership. Utilized HR/Recruiting team members to support a 24/7 environmentI was recruited to Fort Dearborn Co.

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  FedEx

  • Bend, OR

  • Operations Manager

    • May 2005 - Jan 2013
    • Bend, OR

    Charged initially with improving a Center that ran negative profit margins and was ranked as one of the bottom performers nationwide. I turned that Center into one of the highest profit margins and Customer Satisfaction sites nationally. Due to my success, I took on a Regional Leadership role in HR, Audit/Compliance, Employee Training and Operations I was able to achieve a 43% Profit Margin by increasing staff utilization, optimizing customer relationships and ensuring all staff were trained to upsell/cross sell all product offerings Customer Satisfaction Metrics improved from 76% to an average of 98.5%, a large part of the increase was due to increased employee engagement Repeat customer business increased to 79% Responsible for all Long/Short Term Goal Setting to achieve company standards/initiatives and Monthly/Quarterly/Yearly Budgeting In 2009 I began a District-wide Assistant Manager training initiative to increase the retention rate of our high potential Assistant Managers and to increase our promotion rates to a minimum of 30%. This initiative has since been adopted Nation-wide I helped to drive success in our District, through training and oversight, to increase our overall Audit & Compliance scoring from a Needs Improvement to a Meets Standards within one year and then to an Exceptional rating the following year.  I was named as one of the top 5% of all managers within FedEx as ranked by my employee input, overall metrics performance, support of corporate programs and my creating and leading the programs adopted nationally Responsible for full course Human Resources Management; including Talent Acquisition, Training, Evaluations, Dispute Resolution, Benefit Administration and Compliance for location in Oregon, California, Hawaii and AlaskaI left due to my husband’s career path, which required relocation.

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  Sterling Savings Bank

  • Bend, Oregon Area

  • Branch Manager

    • Apr 2004 - Apr 2005
    • Bend, Oregon Area

    Bank Operations Management including Law/Compliance, HR, Finance, Loan Initiation/Administration, Lending, Staff Management, Banking, Audit/Compliance etc.Recruited to FedEx.

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  Bank of the Cascades

  • Bend, Oregon Area

  • Assistant Branch Manager

    • Feb 2002 - Apr 2004
    • Bend, Oregon Area

    Recruited to Sterling Savings Bank.

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  ATSI Group

  • Portland, Oregon Area

  • Business Development Manager / Governmental Contracts Manager

    • Jan 2000 - Mar 2002
    • Portland, Oregon Area

    Company business slowed after Y2K.

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  Robert Half

  • Eugene, Oregon Area

  • Recruitment Manager

    • Jan 1999 - Jan 2000
    • Eugene, Oregon Area

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  UniCaptial Corporation

  • Portland, Oregon Area

  • Business Acquisitions / Training & Development Officer

    • Sep 1996 - Dec 1999
    • Portland, Oregon Area

    Company went out of business.

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  Metway Bank Ltd

  • Australia

  • Continuing Limits Loans Officer/Business Liaison

    • Mar 1993 - Aug 1996
    • Australia

    Moved back to the USA.